Senior Client Onboarding Specialist

4 weeks ago


Singapore NTT SINGAPORE PTE. LTD. Full time
Job Description

We are seeking a skilled Senior Client Onboarding Specialist to join our team at NTT Singapore PTE LTD. As a key member of our client onboarding process, you will play a crucial role in ensuring the seamless integration of clients into our systems.

About the Role

This is an exciting opportunity for an experienced professional to take on a leadership role in client onboarding. You will be responsible for coordinating with various teams and stakeholders to ensure that all necessary requirements are met, and that clients receive exceptional service.

The successful candidate will have a proven track record in client onboarding, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Main Responsibilities
  • Coordinate client onboarding activities, including review of onboarding requirements and identification of potential risks.
  • Liaise with business stakeholders, sales teams, traders, and vendors to ensure smooth onboarding processes.
  • Develop and implement effective solutions to improve client onboarding efficiency and quality.
  • Conduct regular reviews of onboarding priorities and MAPS CE capacity to ensure alignment with business needs.
  • Collaborate with operational teams to identify areas for improvement and develop strategies for operational excellence.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A degree in IT-related field or equivalent experience.
  • Proven track record in client onboarding with a strong understanding of FIX protocol, UNIX, LINUX, and scripting languages (Perl, Python).
  • Excellent communication and interpersonal skills with the ability to work effectively with diverse stakeholders.
  • Strong problem-solving skills with the ability to analyze complex issues and develop effective solutions.
  • Familiarity with Agile practices and change management processes.

Benefits

We offer a competitive salary range of SGD 80,000 - 120,000 per annum, commensurate with experience. In addition, you will receive a comprehensive benefits package, including medical insurance, paid leave, and opportunities for career growth and development.

What We Offer

We are proud to offer a dynamic and supportive work environment, where you can grow your career and contribute to the success of our organization. If you are a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.

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