Senior E-commerce Manager

3 days ago


Singapore beBeeEcommerce Full time $70,000 - $110,000
Job Overview

We are seeking a skilled E-Commerce Operations Senior Executive to join our team. In this role, you will play a key part in supporting the E-Commerce operations portfolio across all brands.

Key Responsibilities:
  • Plan and execute E-Commerce activities calendar alongside stakeholders
  • Manage website content updates via various Content Management Systems
  • Liaise with hotels/BUs to manage website requests such as publishing approvals, hotels openings/closure, campaign support etc
  • Conduct regular website audits and guide hotels/BUs in website management
  • Develop E-Commerce manuals and conduct training when required
  • Leverage E-Commerce and analytics platforms to maximize sales opportunities
  • Manage reporting needs such as but not limited to regular KPIs tracking and analysis, user journey analysis, competitor monitoring etc
  • Project management support in digital projects as needed
  • Support other online channels such as but not limited to e-gifting site
Requirements:
  • E-Commerce operations experience in B2C environments preferably with a minimum of 5 years working experience
  • Experience in managing diverse markets and working with multiple stakeholders across various countries and functions
  • Solid experience across various Content Management Systems E-Commerce platforms and analytics tools
  • Experience in various website optimisation techniques preferred
  • Ability to multi-task and work in changing environments
  • Attention to detail resourcefulness and can-do mindset
  • Proficiency in Mandarin is advantageous to liaise with mandarin speaking internal stakeholders based in China

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