
Lounge Host Professional
6 days ago
Key Responsibilities:
- Provide exceptional guest experiences by maintaining a high-quality lounge environment during designated hours.
- Ensure the timely and efficient serving of food and beverages while adhering to strict standards of cleanliness and sanitation.
- Maintain the overall appearance and organization of the lounge at all times.
- Promptly report and address any issues with fixtures, wares, or equipment to ensure optimal operational conditions.
- Coordinate the timely requisition of necessary supplies and equipment to maintain an adequately stocked lounge.
- Respond professionally to guest feedback and requests.
- Foster strong relationships with guests at all times.
- Collaborate with Housekeeping to track room readiness for check-in and resolve any late or disputed charges.
Requirements:
- A minimum of one year's working experience in Front Office and/or Food & Beverage is required.
- Possess knowledge of Opera Systems.
- A Diploma in hospitality management is preferred.
- Excellent communication and interpersonal skills are essential.
- Possess valid Basic Food Hygiene Certifications.
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