Lead Decision Management Solution Specialist

7 days ago

Singapore United Overseas Bank Full time

Job Title: Lead Decision Management Solution Specialist

About the Role:

The role of the Lead Decision Management Solution Specialist is to oversee and manage the design, development, and deployment of decision management solutions for the Retail function at United Overseas Bank. This includes managing a team of DMS configuration core team members and ensuring that solutions are delivered on time, within budget, and to the required quality standards.

Key Responsibilities:

  • Manage the DMS team through the DMS Configuration team (functional specialists) for the execution of rules deployment (from analysis of Change Requests, execute changes (configuration), test planning and test execution).
  • Oversee and guide DMS Configuration Core team members to manage the design & development of the DMS rules framework and codes, used for both Singapore and regional subsidiaries.
  • Lead & Manage the 'DMS change prioritization forum'. This role will facilitate the deliberation amongst stakeholders, lead / drive the designated functional specialists to facilitate the prioritization forum (e.g. co-ordinate with the stakeholders and prepare discussion materials), and guide / develop the DMS team members to proactively perform analysis on the requests, present findings and recommendations.
  • Act as a 'governor' of the DMS solution – handling administrative aspect (e.g. set up and manage solution governance framework), system custodian functions and enhancements to the solution (e.g. change to the data platform, version upgrade).

Requirements:

  • Undergraduate degree in a relevant program.
  • Good Project management background; with experience in planning, dependencies management, risk / issues management, and stakeholder management.
  • Experience in Rules Development & Coding with Experian Power Curve or Experian Suite solution for Credit Origination (PCSM) / Customer Management (PCCM) will be preferred. Experience in Decision Management Engine (e.g. Blaze, Triad, and Probe) is an added advantage.
  • 6 to 8 years' related experience in retail credit portfolio / policies management.
  • Consulting and risk vendor experiences will also be considered.
  • People / Team management experience.
  • Exposure to IT systems and implementation projects.
  • An appreciation of the System Development Life Cycle and project management methodologies.
  • Able to assess upstream and downstream impact from changes.
  • Able to perform and/or develop team on business analysis, business process mapping and user requirements gathering.
  • Self-starter, flexible with a proven record in people management. Able to function with minimal supervision and to perform in a non-structured environment.
  • Strong interpersonal, written and verbal communication skills. Able to interact effectively with a diverse group of people, including senior management, business managers, technical people and people of different cultures and nationalities.
  • Experience in Retail Credit underwriting, credit policy and digitalization of credit application process will be an advantage.
  • Proficiency in tools such as SQL, Relational Database and experience in Credit Decision Analytical Data Management will be an added advantage.
  • Experience in JAVA language or Business Rules Engine code development will be a plus.
  • Experience in implementing or good knowledge of Machine Learning (ML) /Artificial Intelligence (AI) driven solution for Credit Underwriting processing and Data Analytics.

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