Client Engagement Manager

4 days ago


Singapur, Singapore Teradata Full time

Client Engagement Manager

Location: Singapore

Key Responsibilities

  • Develop strategic account plans aimed at enhancing business expansion, customer satisfaction, and retention within enterprise and public sector clients in Singapore.
  • Foster trust and advocate for the effective use of Teradata solutions through educational initiatives and strategic discussions.
  • Serve as a Trusted Advisor to clients, working closely with Teradata subject matter experts to address and mitigate business challenges.

Collaborative Environment

  • Engage with the Go-To-Market and Customer Success teams in Singapore and/or the APJ region.
  • Establish new business connections, provide strategic insights, and elevate customer satisfaction levels.
  • Report to a senior director in Singapore and oversee a team of Customer Success professionals.

Qualifications

  • A minimum of five (5) years of experience in roles focused on customer interaction.
  • Proven experience in advocating analytical solutions for large-scale enterprises.
  • Familiarity with cloud platforms such as AWS, Azure, and Google Cloud.
  • Experience collaborating with public sector and financial services industry clients.
  • Regional expertise in APJ or SEA.

Essential Skills

  • Degree in business or a technical field (BA, BS, MBA, or MS).
  • Exceptional communication abilities and a knack for influencing stakeholders.
  • Genuine interest in data and analytics technologies.
  • Capability to comprehend customer requirements and provide strategic insights.
  • Strong analytical, problem-solving, organizational, and interpersonal skills.
  • Prior experience managing Enterprise and Public Sector accounts.
  • Outstanding presentation skills and proficiency in English.

About Teradata

At Teradata, we empower individuals with superior information through our cloud analytics and data platform. By delivering harmonized data and reliable AI, we assist our clients in making informed decisions. Leading organizations rely on Teradata to enhance business performance and customer experiences.



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