Leading Service Delivery Specialist

1 week ago

Singapore beBeeTechnical Full time $6,000 - $8,000
Job Title: Service Delivery Lead

Job Summary:
As a Service Delivery Lead, you will oversee the entire service and maintenance workflow, ensuring seamless execution and timely delivery. You will be responsible for front-line client interactions, team leadership, and process optimization.

Key Responsibilities:
  • Develop and execute service plans, define resource allocation, and track key performance indicators.
  • Lead a team of service professionals, guiding them towards exceptional customer satisfaction.
  • Manage day-to-day client interactions, meeting expectations and driving results.
  • Identify opportunities to increase customer satisfaction and deepen client relationships.

Requirements:
  • Minimum Nitec or diploma in Electrical/Electronic Engineering.
  • At least 3 years of experience in security systems, including Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems, and CCTV systems.
  • Hands-on experience in security system configuration, application programming, and integration with third-party systems is an asset.

What We Offer:
Professional growth, competitive compensation, and a dynamic work environment.

How to Apply:
Submit your application online for a private and confidential discussion. Your interest will be treated with the utmost confidentiality.

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