Workforce Efficiency Specialist
20 hours ago
We are seeking a skilled Workforce Monitoring professional to join our dynamic team at D L RESOURCES PTE LTD.
Job DescriptionThis role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about promoting digital adoption for our valued customers.
The successful candidate will be responsible for monitoring real-time call queues, managing adherence to meet KPIs and service levels, and tracking attendance and incidents. Additionally, they will work closely with department heads to ensure seamless customer journeys.
Key Responsibilities- Monitor real-time call queue and manage adherence to meet KPIs and service levels
- Track attendance and incidents
- Collaborate with department heads to optimize processes and improve customer experience
To succeed in this role, you will need:
- Diploma or above in a relevant field
- Fast action and ability to work independently
- Willingness to learn new tools related to workforce management
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Able to work shifts, including weekends and public holidays
D L RESOURCES PTE LTD is committed to providing an exceptional customer experience through efficient workforce management. We offer a competitive salary and benefits package to the right candidate.
SalaryThe estimated salary for this role is $45,000 - $55,000 per annum, depending on experience.
-
Workforce Optimization Specialist
20 hours ago
Singapore WISE ASIA-PACIFIC PTE. LTD. Full timeAt WISE ASIA-PACIFIC PTE. LTD., we're seeking a highly skilled Workforce Optimization Specialist to join our team in Singapore. This is an exciting opportunity for someone who can leverage their expertise in workforce management to drive operational efficiency and improve customer satisfaction.About the RoleThis role offers a unique challenge in managing a...
-
Workforce Management Specialist
2 weeks ago
Singapore WISE ASIA-PACIFIC PTE. LTD. Full timeWorkforce Management SpecialistAs a Workforce Management Specialist at WISE ASIA-PACIFIC PTE. LTD., you will be responsible for ensuring that our agents are scheduled to be working at the right place and at the right time. This involves working with various stakeholders across different teams, including operational teams, product teams, and analysts, to...
-
Workforce Management Specialist
2 months ago
Singapore WISE ASIA-PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesShort introductionWe’re looking for a Workforce Management Specialist to join our team in the Singapore office!As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams,...
-
Operational Efficiency Specialist
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeLinen and Laundry Services ManagementAs Operational Efficiency Specialist, you will oversee the entire linen and laundry process, ensuring timely processing, distribution, and cleanliness of linens. This role requires implementing best practices for inventory management and tracking linen usage to optimize costs.Food Services and MenusYou will collaborate...
-
Strategic Workforce Planning Specialist
3 weeks ago
Singapore Careers@Gov Full timeAt Careers@Gov, we are seeking a Strategic Workforce Planning Specialist to play a pivotal role in shaping staff capability development and career development to meet our organisational needs.The ideal candidate will have a passion for nurturing and empowering individuals, and will be involved in a diverse range of activities to support our Strategic...
-
Strategic Workforce Planning Specialist
2 weeks ago
Singapore Careers@Gov Full timeAt Careers@Gov, we are currently seeking a Strategic Workforce Planning Specialist to play a pivotal role in shaping staff capability development and career development to meet our organisational needs. The ideal candidate will thrive in a fast-paced environment and have a passion for nurturing and empowering individuals to support the Polytechnic's...
-
Energy Efficiency Specialist
2 weeks ago
Singapore Singapore Institute of Technology Full timeAbout the RoleThe Energy Efficiency Specialist will work closely with faculty and companies on energy assessment projects in industrial systems, developing and delivering training programs in energy efficiency. The role requires a deep understanding of energy assessments and energy efficiency projects in various industrial systems, as well as experience in...
-
Workforce Planning Strategist
7 days ago
Singapore Grab Full timeAbout the RoleWe are seeking a highly skilled Workforce Planning Specialist to join our team at Grab. As a key member of our People Rewards & Org Planning team, you will be responsible for developing and implementing best practices to ensure that Grab has the right number of employees, in the right place, at the right time, to drive the success of our...
-
Workforce Management Senior Specialist
1 week ago
Singapore Wise Full timeAbout the Role:We are looking for a highly skilled Workforce Management Senior Specialist to join our team in Singapore.This is a unique opportunity to leverage your expertise in scheduling and intraday management to drive business growth and customer satisfaction.As a key member of our WFM team, you will be responsible for ensuring that our agents are...
-
Workforce Management Consultant
1 week ago
Singapore United Overseas Bank Full timeWorkforce Management ConsultantAt United Overseas Bank, we are seeking a highly skilled Workforce Management Consultant to join our team. As a key member of our workforce management team, you will be responsible for designing and implementing efficient workforce management strategies that drive business outcomes.About the DepartmentThe Workforce Management...
-
Senior Energy Efficiency Specialist
20 hours ago
Singapore BARGHEST BUILDING PERFORMANCE PTE. LTD. Full timeJob Description:Barghest Building Performance PTE. LTD. is seeking a highly skilled Senior Energy Efficiency Specialist to join our team.
-
Energy Efficiency Specialist
20 hours ago
Singapore YU XUAN GREEN ENERGY TECH PTE. LTD. Full timeJob DescriptionWe are seeking an experienced Energy Efficiency Specialist to join our team at YU XUAN GREEN ENERGY TECH PTE. LTD.About the RoleThis is a challenging and rewarding opportunity for a skilled professional to make a meaningful impact in the field of energy efficiency.Key Responsibilities:Smart Energy Project Management: Collaborate with clients...
-
Workforce Solutions Developer
20 hours ago
Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full timeWe are seeking a skilled Solutions Architect to join our team at Manpower Staffing Services (Singapore) Pte Ltd.About the Role:The successful candidate will be responsible for designing and pricing complex workforce solutions, working closely with country stakeholders to develop innovative solutions for our clients.This role requires strong technical skills,...
-
Commercial Contract Specialist
2 weeks ago
Singapore HAYS SPECIALIST RECRUITMENT PTE. LTD. Full timeJob SummaryCommercial Contract Specialist sought by leading multinational mining group. This 12-month contract offers a competitive salary of up to $4,800, with a completion bonus. About the RoleThe Trade Finance and Shipping Documents Officer will perform Contract to Cash (CTC) activities and support the development of KPIs and analytics. This role is ideal...
-
Energy Efficiency Specialist
2 weeks ago
Singapore Aurex Group Full timeJob Title: Building Sustainability/Energy Efficiency EngineerAbout Aurex Group:Aurex Group is a leading service provider for green building and energy efficiency solutions. We are seeking an experienced Building Sustainability/Energy Efficiency Engineer to join our team in Singapore & Malaysia offices.Key Responsibilities:Energy Audit Services: Conduct...
-
Strategic Workforce Development Manager
3 weeks ago
Singapore Careers@Gov Full timeAbout the RoleThe Industry Manpower Development Division at Careers@Gov is seeking a highly skilled Strategic Workforce Development Manager to join our team. As a key member of our division, you will play a crucial role in shaping national manpower policies and strategies to drive current and future growth industries in Singapore.Key ResponsibilitiesDevelop...
-
People business partner, workforce strategy
6 days ago
Singapore The Barton Partnership Full timeJob Title: People Business Partner (Workforce Strategy & Human Capital Transformation) Location: APAC (Malaysia, Hong Kong, Singapore) Job Overview: We are seeking a highly skilled People Business Partner to drive workforce strategy and human capital transformation across our organization, based in Malaysia, Hong Kong, or Singapore. This individual will...
-
Project Efficiency Enhancement Specialist
2 weeks ago
Singapore Infineon Technologies Full timeDrive EfficiencyDevelop and sustain personnel efficiency reporting or analysis tool.Update personnel efficiency governance document and manage productivity improvementBe involved in action item follow ups and lead deviation managementExpected OutcomesUnderstand how efficiency impacts business successFamiliarity with technical documentation standards in the...
-
Energy Efficiency Solutions Specialist
2 weeks ago
Singapore MEASUREMENT & VERIFICATION PTE. LTD. Full timeRoles & ResponsibilitiesAs a key member of the MEASUREMENT & VERIFICATION PTE. LTD. team, you will play a vital role in discovering prospective customers' energy needs and developing customized solutions to improve their energy efficiency, specifically for ACMV and control systems in Datacenters, commercial and industrial buildings.The ideal candidate will...
-
Human Resources Transformation Specialist
2 weeks ago
Singapore RECRUIT EXPERT PTE. LTD. Full timeAt RECRUIT EXPERT PTE. LTD., we are seeking a highly skilled Human Resources Transformation Specialist to drive organizational growth and improvement. The successful candidate will have a proven track record of successfully leading transformational projects, leveraging data analytics to inform HR decisions, and innovating HR processes through technology and...