Current jobs related to Automotive Customer Service Specialist - Singapore - beBeeAutomotive

  • Customer Service Officer

    5 days ago

    Singapore COGENT AUTOMOTIVE LOGISTICS PTE. LTD. Full time

    Company Description Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and...

  • Customer Service Officer

    5 days ago

    Singapore COGENT AUTOMOTIVE LOGISTICS PTE. LTD. Full time

    Company Description Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

  • Customer Service Ambassador

    2 weeks ago

    Singapore VANTAGE AUTOMOTIVE LIMITED Full time

    Vantage Automotive Limited is a proud member of the Sime Darby Motors Group, driven by a customer-first culture guided by our ethos of trust, reliability and quality. As the official distributors for Peugeot, Ford and BYD in Singapore, and a provider of extensive aftersales and roadside assistance services via our Quick Lane Service Centre, we tap on our...

  • Automotive Service Specialist

    1 week ago

    Singapore beBeeServicing Full time $60,000 - $80,000

    Job Title: Automotive Service SpecialistWe are seeking a skilled and experienced Automotive Service Specialist to join our team. As an Automotive Service Specialist, you will be responsible for ensuring all service tasks are completed efficiently, on time, and correctly according to industry standards.Key Responsibilities:Perform assigned service tasks and...

  • Automotive Customer Service Specialist

    1 week ago

    Singapore beBeeAutomotive Full time $40,000 - $60,000

    Service Advisor Job DescriptionWe are seeking a highly skilled Service Advisor to provide exceptional customer service and support in our automotive service team.Key Responsibilities:Receive and review the customer's service file from the front desk team.Conduct a detailed consultation with the customer to understand their concerns and issues.Analyse the...

  • Customer Service Officer

    3 weeks ago

    Singapore Cogent Automotive Logistics Full time

    Company Description Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

  • Automotive Customer Service Agent

    2 weeks ago

    Singapore BYD BY 1826 PTE. LTD. Full time

    **BYD by 1826**: **Job Overview**: As an Automotive Helpdesk Customer Service Agent, you will be the primary point of contact for customers seeking assistance with automotive-related issues, including scheduling of appointment, changing of appointment and other duties. You will provide a high level of customer satisfaction in all interactions. **Key...

  • Automotive Repair Specialist

    7 days ago

    Singapore beBeeAutomotive Full time $3,500 - $5,500

    Job Title: Automotive Repair SpecialistJob DescriptionWe are seeking a skilled and dedicated Automotive Repair Specialist to join our team. As an Automotive Repair Specialist, you will be responsible for handling customer requests for vehicle repairs, modifications, and maintenance.Provide professional repair recommendations and prepare cost estimatesManage...

  • Automotive Customer Service Specialist

    1 week ago

    Singapore beBeeCustomerService Full time $4,000 - $5,500

    **Job Title:** Service AdvisorJob DescriptionWe are looking for a skilled Service Advisor to join our team. As a key member of our service department, you will play a crucial role in ensuring that our customers receive exceptional service and support.The ideal candidate will have excellent communication skills, be able to work independently, and have a...

  • Automotive Detailing Specialist

    1 week ago

    Singapore beBeeDetailing Full time $40,000 - $50,000

    Automotive Detailing SpecialistWe are seeking a detail-oriented Automotive Detailing Specialist to join our team. The ideal candidate will be responsible for cleaning, detailing, and preparing vehicles for sale or delivery to customers.This role requires a passion for automotive care and a commitment to providing exceptional service. As an Automotive...

Automotive Customer Service Specialist

2 weeks ago

Singapore beBeeAutomotive Full time $40,000 - $60,000
Customer Service Representative
The primary role of this position is to provide exceptional customer service by handling customer requests for vehicle repairs, modifications, and maintenance.

Key Responsibilities:
  • Handle customer inquiries regarding vehicle repairs, modifications, and maintenance.
  • Provide professional repair recommendations and prepare cost estimates.
  • Manage documentation for costing, claims, and vehicle history.
  • Assist with vehicle check-in and attend to walk-in and phone inquiries.
  • Coordinate with the Supplies & Logistics team for spare part pricing.
  • Perform administrative tasks including cash collection and report preparation.
  • Support service recovery and maintain strong customer relationships.
  • Carry out any additional duties as assigned by the supervisor.
Requirements:
  • NITEC in Automotive Technology or equivalent qualification.
  • At least 3 years of experience in the automotive industry.
  • Strong communication skills and ability to work independently.
  • Valid Class 3 driving license.
Skills and Qualifications:
  • Microsoft Office.
  • Ability to work independently.
  • Customer relationship management.
  • Customer-driven approach.
  • Vehicle inspection.
  • Automotive repair.
  • Driving license.
  • Effective communication skills.
  • Automotive technology knowledge.
  • Teamwork and collaboration.