Customer Retention Analyst

Position Overview: The Customer Success & Retention Lead will be responsible for developing and executing strategies that drive customer satisfaction, reduce churn, and enhance the overall customer experience. This role will focus on understanding customer needs, building relationships, and implementing processes to retain customers while also identifying...

XIN HONG LOGISTICS PTE. LTD. is committed to providing our customers with exceptional service and support.We are seeking a highly motivated individual to join our team as a Customer Acquisition and Retention Executive.In this role, you will be responsible for developing and implementing strategies to acquire new customers and retain existing ones, building...

TechM Solution Pte. Ltd. is seeking a seasoned Retention Marketing Expert to develop and execute data-driven strategies to drive user engagement, retention, and lifetime value (LTV).This role involves analyzing customer behavior, optimizing the user journey, and implementing targeted retention initiatives to maximize user activity and long-term platform...

Key ResponsibilitiesDevelop and implement customer success strategies to optimize the customer experience and improve retention rates.Manage a team of Customer Success Managers, supporting them in delivering exceptional service and building strong relationships with customers.Analyze customer behavior and feedback to identify pain points, opportunities for...

Mortgage Portfolio ManagementWe are seeking an experienced Mortgage Relationship Manager to manage residential mortgage repricing requests to maintain a low attrition rate. As a key member of our mortgage division, you will be responsible for ensuring customer satisfaction and profitability.Main Responsibilities- Manage residential mortgage repricing...

What We're Looking ForWe're looking for a Revenue Growth Specialist who can drive revenue growth through targeted direct-to-customer campaigns.The ideal candidate will have a minimum of 5 years of experience in Segment Marketing, preferably within the Telecommunication or Ecommerce spaces.The candidate should possess a deep understanding of customer success...

Roles & ResponsibilitiesAbout the role:We are currently hiring for a 1-year contract position, with the potential for renewal and the possibility to convert to a permanent position.In addition to the salary, this position offers various benefits, including:Annual wage supplement Performance bonusLocation: Lifelong Learning Institute, 11 Eunos Road 8,...

Career SummaryThis Is An IT Support Group is looking for a Brand Loyalty and Retention Strategist to join our team. As a seasoned marketing professional, you will be responsible for developing and executing CRM strategies that drive customer engagement and brand loyalty in APAC.Responsibilities:• Develop and execute CRM roadmaps to ensure seamless customer...

Job DescriptionThe Citi Private Bank Client Know Your Customer Quality Assurance Ops Specialists is an operations subject matter expert on Know Your Customer (KYC), Anti-Money Laundering (AML), Account Opening & Documentation Review. This role supports the client onboarding of Citi Private Bank clients.Responsibilities:Perform independent Client Onboarding...

Job Requirements:To be successful in this role, you must have excellent communication and customer service skills, as well as experience in sales and sales management. Additionally, you should possess strong negotiation and persuasion abilities and be able to work independently and remotely.What We Offer:A competitive salary package.Opportunities for...

Data-Driven Marketing Analyst Job DescriptionWe are seeking a skilled Data-Driven Marketing Analyst to join our team at SUCCESSVANTAGE PTE. LTD.About the RoleThis is an exciting opportunity for a results-driven professional to drive email marketing analysis and reporting, delivering actionable insights that enhance customer engagement, retention, and revenue...

Roles & ResponsibilitiesJob Title: Data AnalystDepartment PurposeThe Customer Lifecycle Management (CLM) team at Starhub is dedicated to understanding, enhancing, and optimizing the customer journey. From acquisition to retention, the CLM team employs data-driven strategies to provide unparalleled customer experiences. Through a combination of data science,...

Roles & ResponsibilitiesJob Title: Data AnalystDepartment PurposeThe Customer Lifecycle Management (CLM) team at Starhub is dedicated to understanding, enhancing, and optimizing the customer journey. From acquisition to retention, the CLM team employs data-driven strategies to provide unparalleled customer experiences. Through a combination of data science,...

At Marina Bay Sands, we're looking for a skilled Data Analyst to join our Customer Experience Analytics & Process Improvement team. Our goal is to deliver exceptional customer experiences through data-driven insights.This role requires strong analytical skills, excellent communication abilities, and the ability to work collaboratively with cross-functional...

Roles & ResponsibilitiesAt CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to...

Roles & ResponsibilitiesAt CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to...

We're seeking a highly analytical Customer Experience Data Analyst to join our team at Marina Bay Sands. This role involves analyzing customer data to provide insights that enhance the overall customer experience.The ideal candidate will have a strong understanding of data analysis techniques, excellent communication skills, and the ability to work...

Marina Bay Sands is committed to providing exceptional customer experiences. As a Business Intelligence Analyst for Customer Experience, you will play a critical role in driving business growth and improvement by analyzing customer data and developing data-driven strategies.Responsibilities:Analyze customer data to identify trends and opportunities.Develop...

Compensation: $Competitive (Financial Services)About TradingHub Founded in 2010, we have grown from a united vision shared between two people to a team of over 140 across London, Toronto, New York, and Singapore. We have achieved scale by building the best-in-class surveillance tooling, where our analytics bring the front office risk mindset to the...

About the Role:As a Senior Import/Export Analyst at Illumina Singapore PTE. LTD., you will be part of a dynamic team responsible for ensuring the company's compliance with import and export regulations across the Asia, Middle East and Africa (AMEA) region. This is an exciting opportunity to join a leading life sciences company and contribute to the success...