APAC Professional Services Leadership Role

7 days ago


Singapore HERE Technologies Full time
About the Role

We are seeking an experienced professional to lead our APAC Professional Services team, driving revenue growth and expansion in the region.

Job Description

The successful candidate will be responsible for:

  • Managing all aspects of APAC professional services business, including revenue, pipeline, bookings, profitability, utilization, and customer satisfaction.
  • Leading and overseeing the professional services team, including recruitment, training, development, and performance management.
  • Developing a strong competency in HERE products and services offerings and related technologies.
  • Becoming a trusted advisor by developing and selling innovative solutions that address customer pain points and achieve desired business outcomes.
Main Responsibilities

The role involves:

  • Managing all aspects of APAC professional services business, including revenue, pipeline, bookings, profitability, utilization, and customer satisfaction.
  • Leading and overseeing the professional services team, including recruitment, training, development, and performance management.
  • Developing a strong competency in HERE products and services offerings and related technologies.
  • Becoming a trusted advisor by developing and selling innovative solutions that address customer pain points and achieve desired business outcomes.
Required Skills and Qualifications

The ideal candidate will possess:

  • A degree in Business, Engineering, or related fields.
  • 20+ years of total experience with at least 12 years of applicable experience in professional services and at least 3 years in a leadership role.
  • Validated experience in managing professional services delivery for a software company, SaaS preferably but also Systems Integrators or Consulting experience with Location technology is advantageous, though not a must.
  • Proven track record of growing a business, developing a strong strategy, and consistently hitting delivery milestones, financial targets, and customer satisfaction goals.
Benefits

The role offers:

  • An estimated salary range of $120,000 - $180,000 per annum, based on location and experience.
  • A competitive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development within a dynamic and innovative organization.
About HERE Technologies

HERE Technologies is a leading provider of mapping, navigation, and location-based services. We empower businesses to make better decisions and create new opportunities through our innovative solutions.



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