APAC Senior Services Director

1 month ago


Singapore NetApp Full time
Job Title: APAC Senior Services Director

We are seeking a highly skilled and experienced APAC Senior Services Director to lead our Professional Services organization in driving strategic growth of NetApp products through sales and delivery of services.

Job Summary:

The successful candidate will be responsible for managing the organization, enabling strategic growth, achieving financial performance, meeting customer requirements, building long-term relationships, and achieving high customer satisfaction.

About the Role:

This is a dynamic role that requires a hard-working and ambitious individual with excellent communication skills, strong leadership and interpersonal skills, and experience driving business growth in partnership with field sales organizations.

Main Responsibilities:
  • Manage the organization responsible for selling and delivering NetApp solutions within the APAC region, including staff, partners, budget, and technical commitments.
  • Team with NetApp Sales leadership to position, sell, and deliver services and develop business within APAC.
  • Function as the Senior PS resource for all customer-facing meetings and support the partner ecosystem in APAC.
  • Drive local and corporate best practices throughout APAC to ensure consistent, high-quality, and repeatable solutions.
  • Contribute to the planning and budget process as it relates to planning, goal attainment, expense management, and revenue recognition.
  • Manage, track, and forecast financial targets and provide reporting and submission of financial data to support corporate actions.
Requirements:
  • A minimum of 15 years in a field-based senior services management position with broad exposure to a variety of technologies/concepts and management in a distributed environment.
  • Experience partnering with Sales Organizations to drive business growth with Service Solutions.
  • Excellent verbal and written communications skills as well as presentation, customer, business, and negotiation skills.
  • Experience in managing and enhancing a world-class professional service organization.
  • Extensive experience in building a Professional Services and/or Managed Services consulting practice.
  • Senior management experience with consulting business management, data center solutions, storage solutions, cloud, security, automation, and data protection.
  • Experience in business development, customer management, partner management, operations, and project management.
What We Offer:
  • An estimated salary of $150,000 - $200,000 per annum.
  • A competitive benefits package.
  • Opportunities for career growth and development.


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