
Driver Operations Manager
4 days ago
The primary responsibility of a driver management professional is to oversee the daily activities of drivers, ensuring they are working efficiently and safely. This role involves communication, problem-solving, and training.
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Key Responsibilities:
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- Daily communication with drivers to address any issues or concerns;\
- Conducting driver emotion counselling sessions to promote a positive work environment;\
- Providing regular safety training to drivers to minimize accidents and ensure compliance with regulations;\
- Managing driver information, including registration, accounts, and data;\
- Building and managing communication platforms, such as WeChat groups, to facilitate team collaboration and information sharing;\
- Solving driver account problems in a timely manner and escalating issues to headquarters if necessary;\
- Completing job requirements assigned by superiors, including project management and customer service tasks.\
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Required Skills and Qualifications:
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- Strong initiative and positive work attitude;\
- Ambitious and excellent communication and expression skills;\
- Ability to cope with emergencies and solve problems effectively;\
- Good team spirit and customer service awareness;\
- Experience in driver management and operation;\
- Holding a valid Driver Licence Class-3.\
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Benefits:
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- Opportunity to develop leadership skills and manage a team of drivers;\
- Chance to gain experience in project management and customer service;\
- Potential for career growth and professional development.\
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