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Business Analyst Professional for CRM Solutions

1 week ago

Singapore Galderma S.A. Full time
About This Role

This key position plays a critical function in supporting Veeva CRM, Veeva Network, and Veeva Align, working closely with both local and global teams to ensure seamless system functionality and optimal user experience.

Key Responsibilities:
  • Serve as the primary strategic liaison for clients regarding Veeva CRM, Network, and Align, fostering strong relationships with both local business stakeholders and the Global IT team.
  • Identify and analyze business needs and challenges, translating them into detailed Veeva requirements or user stories for review in the global governance process.
  • Provide expert consultation and support to local users, ensuring they maximize the value of Veeva solutions in achieving their commercial objectives.
Requirements:
  • 5+ years of relevant experience in CRM (Veeva or Salesforce)
  • Ability to communicate well, excellent organizational and follow-through skills with the ability to prioritize
  • Strong analytical skills to research and resolve discrepancies