Business System Analyst

1 week ago


Singapore QUESSCORP SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

We are currently seeking a skilled and experienced Business System Analyst with 3+ years of experience in the respective field. The ideal candidate will have a strong understanding of business requirements and system capabilities, with a focus on software development. The role requires extensive knowledge of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Document Management System (DMS) within Banking Business Process Outsourcing (BPO).

Key Responsibilities:

1. Analyze business requirements and translate them into effective & efficient system solutions.
2. Participate in the development and implementation of new systems or enhancements to existing systems.
3. Perform system testing to ensure performance and quality.
4. Collaborate with various stakeholders, including software developers, system engineers, project managers, and end users.
5. Monitor post-sales engagement and provide necessary support.
6. Stay updated with the latest industry trends and advancements in retail banking.
7. Contribute to problem-solving, process design, and analytical report writing.
8. Provide training and technical support for users with varying levels of IT knowledge and competence.

Requirements:

1. Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
2. Minimum of 3 years of experience as a Business System Analyst.
3. Proven experience in ERP, CRM, and DMS in BPO's banking environment.
4. Comprehensive understanding of retail banking.
5. Strong analytical, problem-solving, and decision-making skills.
6. Excellent communication and interpersonal skills.
7. Proficient in project management and ability to handle multiple projects simultaneously.
8. Familiarity with post-sales engagement process.
9. Ability to work in a team and independently.
10. Detail-oriented and excellent organizational skills.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Tell employers what skills you have

CRM
Document Management
Report Writing
Customer Relationship
Customer Relationship Management CRM
Staffing Services
Interpersonal Skills
ERP
System Testing
Business Process Outsourcing
Information Technology
Retail Banking
Project Management
Software Development
Enterprise Resource Planning
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