Studio Ambassador

1 week ago

Singapore beBeeCustomerService Full time $2,500 - $4,500
Front of House Executive Opportunity

We are seeking a highly skilled and customer-focused Front of House Executive to join our team.

Job Description:

The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting the scheduling and coordination of classes and instructors.

  • Greet and check in clients with a friendly and professional attitude
  • Assist with class bookings, memberships, and general enquiries
  • Manage front desk operations including POS transactions and studio system updates
  • Support the scheduling and coordination of classes and instructors
  • Maintain a clean, tidy, and inviting reception and waiting area
  • Upsell packages, memberships, and studio offerings when appropriate
  • Handle feedback, suggestions, or complaints gracefully and escalate when needed
  • Support day-to-day studio operations including stock checks, towel service, and coordination with housekeeping/maintenance
  • Assist in events, promotions, or community activities when required

Required Skills and Qualifications:

  • Prior customer service or front desk experience (preferably in fitness/wellness/hospitality)
  • Excellent interpersonal and communication skills
  • Comfortable with computer systems and booking platforms (training provided)
  • Able to multitask and remain calm in a fast-paced environment
  • Responsible, punctual, and a team player
  • Passion for health, wellness, or fitness is a plus
  • Able to work evenings, weekends, and public holidays

Benefits:

This role offers a unique opportunity to work in a dynamic and growing organization, with opportunities for professional development and growth.

How to Apply:

To apply for this exciting opportunity, please submit your application with a covering letter and CV.

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