
**Studio Experience Coordinator**
2 weeks ago
Our Studio Ambassador
">- We are seeking an accomplished Front of House Executive to embody our studio's warm, welcoming atmosphere and deliver exceptional member and guest experiences.">
Key Responsibilities:
- Engage with clients through friendly check-ins and ensure a seamless experience from arrival to departure.">
- Handle class bookings, memberships, and general inquiries efficiently and professionally.">
- Effectively manage front desk operations, including POS transactions and studio system updates.">
- Support the scheduling and coordination of classes and instructors.">
- Maintain a clean, tidy reception area that reflects our brand's values.">
- Upsell packages and memberships when suitable opportunities arise.">
- Respond promptly and respectfully to feedback, suggestions, or complaints.">
- Contribute to day-to-day studio operations by performing stock checks, towel service, and coordinating with housekeeping/maintenance teams.">
- Participate in events, promotions, or community activities as required.">
Required Skills & Qualifications:
">- Previous customer-facing experience (preferably in fitness/wellness/hospitality).">
- Excellent interpersonal and communication skills.">
- Ability to multitask and remain composed in fast-paced environments.">
- Comfortable using computer systems and booking platforms.">
- Strong organizational and time management skills.">
- Prioritization and problem-solving abilities.">
- Able to work evenings, weekends, and public holidays.">
- Passion for health, wellness, or fitness (a plus).">
What You'll Get:
">By joining our team, you will be part of a dynamic, forward-thinking organization dedicated to providing exceptional experiences. As a valued member, you can expect continuous growth, professional development, and a competitive compensation package.
">Why Us?
">At our studio, we foster a culture of respect, empathy, and teamwork. We believe in empowering our staff to excel and strive for excellence in every aspect of our business. If you're passionate about delivering outstanding service and making a difference, we invite you to explore this opportunity further.
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