Sales Operations Specialist

2 weeks ago

Singapur, Singapore Carrier Full time
Job Title: Sales Operations Specialist

Location: Singapore

About the Role:

We are seeking a highly skilled Sales Operations Specialist to join our team at Carrier Global Corporation. As a key member of our sales operations team, you will play a critical role in driving sales growth and revenue expansion.

Key Responsibilities:

  • Industry Vertical Prioritization: Analyze market trends, customer insights, and sales data to identify key verticals for Enterprise sales focus and growth objectives.
  • Account Selection & Planning: Develop and manage opportunity modeling to support account planning, opportunity identification, and prioritization.
  • Service Offering & ROI: Collaborate with business units, product marketing, and vertical market managers to determine current and future product & service offerings / value propositions for enterprise team.
  • Analytics & Reporting: Support development and management of KPI dashboards and reports to provide Enterprise leaders with visibility to track and measure success.
  • Systems, Tools, Data Aggregation / Management: Establish business requirements and data practices for sales team systems and tools, including CRM use guidelines and sales data integrity.
  • Sales Training and Enablement: Develop and organize training programs to enhance sales team skills, product knowledge, and sales techniques.
  • Vendor and Stakeholder Management: Manage relationships with third-party vendors and stakeholders, negotiate contracts and agreements to support sales operations objectives.
  • Customer Relationship Management: Support development of customer-centric strategies and initiatives, organize and drive periodic customer feedback – NPS surveys, including action tracking thereof.

Requirements:

  • Professional Experience: 3-5 years of experience in sales operations, 3+ years working in heavy data-driven analytics.
  • Education: Bachelor's Degree in Business, Sales/Marketing, or related discipline.
  • Technical Skills: Proficiency in Microsoft Office, expert with Microsoft Excel and PowerPoint, CRM and Data Visualization Software.
  • Communication: Advanced verbal and written communication skills, strong presentation skills with ability to translate data and insights into clear stories that help drive decisions.

Benefits:

We offer competitive benefits programs for all employees, enhancing them when necessary.

Our Commitment to You:

We strive to provide a great place to work, attracting, developing, and retaining the best talent, promoting employee engagement, fostering teamwork, and driving innovation for the benefit of our customers.

Equal Opportunity/Affirmative Action Employer:

Carrier is an equal opportunity/affirmative action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, age, or any other federally protected class.

Job Applicant's Privacy Notice:

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