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NCS is a leading technology services firm operating across the Asia Pacific region. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people.
We have a diverse workforce of 13,000 professionals who deliver large-scale, mission-critical projects for governments and enterprises in Singapore and the APAC region.
This role requires a deep understanding of data center systems, including hardware, networking, cooling, power, and security, as well as leadership skills to manage teams, optimize processes, and ensure operational efficiency.
Key Responsibilities:
Oversee the management and maintenance of physical and virtual infrastructure, including servers, storage, network devices, and power and cooling systems.
Ensure that the data center infrastructure is secure, reliable, scalable, and meets business needs.
Plan, implement, and upgrade infrastructure to meet performance and capacity requirements.
Lead, supervise, and coordinate with other departments to ensure smooth data center operations.
Define and enforce operational standards and best practices for data center staff.
Monitor data center performance, capacity, and usage to forecast future infrastructure needs.
Develop strategies for optimizing the use of data center resources.
Lead project planning and execution for various infrastructure projects.
Manage timelines, budgets, and resources for successful project delivery.
Ensure compliance with industry standards and regulatory requirements.
Proven experience in managing and operating data center infrastructure.
Strong understanding of data center technologies.
Leadership experience with the ability to lead and mentor a technical team.
Excellent project management, communication, and organizational skills.
Knowledge of data center operations best practices, security standards, and disaster recovery protocols.
Experience with capacity planning, system monitoring, and optimization strategies.
Familiarity with regulatory compliance and environmental considerations.
Bachelor's degree in computer science, Information Technology, Electrical Engineering, or related field.
We are driven by our values - Adventure, Excellence, Integrity, Ownership, and Unity - and seek individuals who embody these values in their professional and personal lives.
We prioritize valuing our clients, growing our people, and creating our future together.
Troubleshooting and Incident ManagementQuickly resolve any infrastructure issues or outages.
Maintain incident response procedures to minimize downtime.
Root cause analysis and continuous improvement processes for infrastructure incidents.
Cost ManagementOversee budget for data center infrastructure and identify opportunities for cost reduction.
Negotiate contracts with vendors and manage relationships with service providers.
