Data Center Operation Technician, Data Center Operations
2 hours ago
Overview Data Center Operation Technician, Data Center Operations AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure continual access to services. We work on challenging problems across the supply chain and seek talented people to help. Responsibilities Work as part of the Operations team to maintain the data center infrastructure. Perform server rack installation, hardware break-fix on various components, troubleshoot network issues, and respond to emergent situations affecting operational stability. Meet SLAs for assigned trouble tickets via a directed workflow; serve as the first-line contact for hardware troubleshooting and technical issues. Participate in on-call duties, scheduled maintenance, and change management activities requiring monitoring of the data center infrastructure. Attend team meetings for metric analysis and to discuss daily/weekly goals. Know and apply safety and security policies and procedures within the department. Contribute to documentation on technical issues through root cause analysis and contribute to process improvement initiatives in the data center environment. More experienced technicians may assist in training less experienced team members. Involves covering 24x7 shift rotation. A Day in the Life You will support DC (Data Center) infrastructure equipment (e.g., racks, servers, networking devices, hardware components, cables). You will follow a ticket-based environment, work on systematic problem resolution, and perform routine operations on hardware or spare parts, including rack install, server break/fix, rack decommissioning, etc. You will perform on-call duties and participate in Data Center operations, handling scheduled maintenance and change management activities requiring monitoring of the data center infrastructure. Show a strong aptitude for troubleshooting and problem solving. Be involved with site management and maintain tidiness in operation areas. Your role involves covering 24x7 shift rotation. About The Team Diversity and inclusive culture are valued at AWS. We encourage applicants who may not meet all preferred qualifications and skills to apply. Our workplace emphasizes learning, mentorship, and career growth opportunities. Basic Qualifications Computer/server hardware troubleshooting experience required Computer networking experience including fiber troubleshooting and theory Minimum 2+ years in a relevant field Preferred Qualifications LINUX operating system, hardware, or networking certifications Knowledge of cloud computing environments Understanding of IT service management and data center safety and security Our inclusive culture empowers Amazonians to deliver the best results for customers. If you need a workplace accommodation during the application or hiring process, please visit the AWS accommodations page for more information. #J-18808-Ljbffr
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Singapore Amazon Asia-Pacific Resources Private Limited (Singapore) Full time**DESCRIPTION**: AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the...
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Singapore Amazon.com Full timeDESCRIPTION AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
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Singapore Amazon Full timeDescription AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
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Singapore Amazon Full time $60,000 - $120,000 per yearAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on....
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Singapore Amazon Full time $50,000 - $80,000 per yearDESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation...
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Singapore Amazon Asia-Pacific Resources Full time2+ years of IT infrastructure operations experience - Computer/Server Hardware Troubleshooting experience - Basic understanding of Network operation / support experience - Written & verbal communication skills - This role involves covering 24x7 shift rotation Do you have a passion to install, deploy, service and maintain mission critical IT infrastructure...
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