Academic Programme Coordinator

6 hours ago

Singapore beBeeManagement Full time $94,999 - $124,999
Job Overview:

The Assistant Manager/Manager will support the programme management function in a new MSc programme targeting adult learners.

Key Responsibilities:
  • Ensure the programme runs smoothly and effectively, keeping the needs of adult learners in mind while maintaining the integrity of the programme.
  • Deliver exceptional customer service to assist adult learners in the programme, including all course-related matters and academic counselling.
  • Keep track of student demand and feedback on courses to advise Academic Directors and Programme Management for constant monitoring and review of the programme.
  • Lead in a functional role within the Programme Management team and work closely with all members of the team.
Programme Coordination:
  • Coordinate class timetables and course registration, ensuring standardisation and adherence to timelines.
  • Communicate effectively with adult learners on coursework and course registration matters.
  • Prepare information for instructors on class enrolment, learners' profile, teaching, and assessment guidelines.
Student Support:
  • Monitor and track adult learners' workload and progress, responding promptly to their matters.
  • Coordinate mid-term feedback sessions and consolidate information gathered.
Faculty Collaboration:
  • Coordinate with HR and Finance departments on instructor engagement.
  • Provide teaching support to faculty with resources from NUS offices and IT Systems.
Examination Management:
  • Track and monitor timely upload of marks by faculty, ensuring zero discrepancy.
  • Compile marks and Board of Examiners' reports and process learners' requests.
Event Planning:
  • Work closely with other units within the Programme Management Office on office projects and events.
  • Perform other duties as assigned by Programme Director and Associate Director.

The ideal candidate will have a Bachelor degree from a reputable institution, with at least 5 years of relevant working experience in managing academic programmes in tertiary institutions. Experience in working with and managing adult learners will be advantageous.

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