High-Caliber Mortgage Sales Professional

2 weeks ago

Singapore HSBC Full time

We are seeking a skilled professional to join our team as an Assistant Vice President, Mortgage Sales. In this role, you will be responsible for identifying prospective customers to sell HSBC mortgage products, providing quality service and effective sales.

Key Responsibilities
  • Network and build relationships with external business partners such as housing agents, brokers, and lawyers to achieve desired mortgage product targets and services.
  • Demonstrate ability to continuously grow a portfolio of customers and bring in sales.
  • Service Bank's existing mortgage customers.

In addition to customer acquisition, MSMs are required to:

  • Submission of mortgage applications and prompt follow-up with customer and internal departments until point of loan inception.
  • Conduct proper KYC on customers and business partners (if applicable) to ensure data integrity.
  • Timely update of sales numbers to Team Heads for sales projections.
  • Attend to enquiries and leads with relation to mortgage.
  • Follow up on servicing issues for existing mortgage customers.
Performance Indicators
  • Achieving monthly, quarterly, and yearly AOP targets set out by Group.
  • Consistency in maintaining sales targets.
  • Prompt response to customer and internal department enquiries.
  • Quality of work, to be measured by QAS (Quality At Source) rate with .
  • CUSTOMER SATISFACTION, TO BE MEASURED BY CES (CUSTOMER EXPERIENCE SURVEY) CONDUCTED AFTER SALES.
  • Adherence to Group standards and controls set out in Group Compliance Policy as applicable as well as external laws / regulations.

This is an exciting opportunity to join our team as we continue to grow and expand our presence in Singapore. If you have a proven sales track record in home loans/mortgage products, excellent communication skills, and a high level of drive to excel in a sales-oriented environment, we encourage you to apply for this role.

The estimated salary for this position is SGD 80,000 - 120,000 per annum, depending on experience. You'll achieve more when you join HSBC. www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.

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