Training and Operations Executive

2 days ago


Singapore PSA International Full time

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA's global network of ports, logistics and supply chain solutions. Alongside, we can move the world.

Develop Your Potential:

  • We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
  • We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
  • We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

Role and Responsibility

Training Administration and Operations

  • Assist in the administration of training including enrolment, organising the training sessions, attendance taking, compiling evaluation feedback and updating of training results and records, processing of funding and certificates, proper documentation and filing.
  • Ensure training operations are carried out smoothly and highlight exceptions.
  • Liaise with the relevant agencies and institutions on their training requirements including submission of training records, results, certificates and funding applications.
  • Process and ensure proper billing of courses.
  • Monitor and track collection of various forms of receivables including bills, fundings etc.
  • Process and update records of registration, enrolment, attendance, results and any other submissions through the relevant training system and SkillsFuture Singapore (SSG) Training Partner's Gateway System.
  • Work with SSG and the relevant institutions on the course enrolment, registration and submission of the necessary documentation required for the management of certified courses and training funding.
  • Compile and prepare reports for update on training under purview including training activity level, costing, evaluation and exceptions.
  • Maintain and manage course administration information and documentation for retrieval, audit, reporting and analysis.
  • Prepare logistics arrangements including setting up of classroom, preparation and uploading of course materials in training room and preparation of attendance forms.

Trainer and Assessor

  • Conduct training and assessment (including theory, practical and on-the-job components) for inhouse, certified and other operations training courses.
  • Assist in the implementation new training initiatives including new technologies and training aids and deployment of enhancements to training design, methodologies and process improvements.
  • Perform quality check and ensure the timely submission of relevant training documents and other requirements.

Support New Training Initiatives

  • Assist and provide support in the review, design, development and implementation of new and existing training programs and initiatives to meet business needs.
  • Review and keep abreast of developments including work procedures and safe practices that can impact the training and update the relevant materials etc relating the training to ensure they are current, relevant and effective.
  • Assist and provide support on setting exam questions in accordance to test plan and skills standards.
  • Perform any other tasks and duties as assigned

Requirements/Skills:

  • Possess at least Diploma (preferably in operations, sea transport or related discipline)
  • Possess minimum 3 years of experience with strong operations knowledge
  • Have a strong passion in training
  • Possess good planning and organising skills
  • Good in communications, interpersonal and facilitation skills
  • Resourceful and able to work independently or in teams
  • Self-motivated individual with strong drive for results
  • Enjoy working in a fast paced and dynamic environment
  • Open to explore and learn new software/ technologies to meet work requirements
  • Proficient in Microsoft Office applications, especially in Microsoft Excel)


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