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Industry Developer

1 week ago

Singapore OCBC Full time

At OCBC, we are committed to serving the needs of small and medium-sized enterprises (SMEs) across various industries. As an Industry Specialist, Emerging Business, you will play a key role in partnering with these businesses to support their growth and development.

Our Global Commercial Banking team provides a range of services designed to help SMEs succeed, from financing and trade to cash management. We offer expertise and beyond banking solutions to facilitate expansion locally and internationally.

Fuelled by your empathy for businesses, you will stand at the forefront of identifying opportunities to support SMEs throughout their business lifecycle. With 99% of businesses providing jobs to 7 out of 10 employees in Singapore, our impact is significant in developing vital building blocks of our country's economy.

You will be responsible for acquiring SME customers through various channels, including outbound prospecting, and assisting them with onboarding while ensuring compliance with mandatory banking policies and procedures. Your expertise in digital banking and beyond banking solutions will enable you to provide curated recommendations for banking and non-banking solutions to address start-up needs.

To excel in this role, you should possess strong communication and interpersonal skills, as well as be self-motivated and driven with a focus on customer service. Experience working with local SMEs would be an added advantage. At OCBC, we create a culture that allows you to flourish, encouraging fresh ideas, rewarding continuous learning, and caring for not just you but also your family.