Classroom Development Officer

5 days ago


Singapore Textile and Fashion Industry Training Centre Pte Ltd Full time

Job Description:

We are seeking an experienced Sales Trainer to join our team at the Textile and Fashion Industry Training Centre Pte Ltd. As a Sales Trainer, you will be responsible for ensuring that classes under your sales portfolio exceed the minimum pax requirement to run the class and with your best effort, maximize the number of participants that can be put into a classroom.

Key Responsibilities:

  • Recruit and retain the right customers until they finish their programme and achieve their intended goals.
  • Understand customers' needs and identify sales opportunities.
  • Ensure that customers are recommended the right products and receive a high level of service.
  • Record and process registration and payment transactions accurately.
  • Liaise with the customer relations department on any feedback on customer issues.
  • Attend campaign briefings or training and weekly sales meetings.
  • Handle customers' complaints and queries.
  • Report daily sales numbers.
  • Perform any other duties assigned by the supervisor from time to time.
  • Upsell products and services.

Requirements:

  • Minimum GCE O levels and above
  • Proficient in English and Chinese
  • Good organizational skills.
  • Strong ownership and ability to work with minimal oversight.
  • Strong listening and excellent communication skills.

Benefits:

This role offers a competitive salary, commission structure, 3% training and development budget, outpatient consultation and hospitalization insurance reimbursement, and opportunities for growth and development within the company.


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