Account Resolution Specialist

1 week ago


Singapore beBeeCustomer Full time $4,000 - $6,000

Job Title: Customer Service Representative

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We are seeking a highly skilled customer service professional to join our team.

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Key Responsibilities:

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  • Provide billing information and handle hospital bill-related inquiries over the phone.\
  • Follow up with patients via outbound calls regarding patient care and financial obligations.\
  • Ensure prompt resolution of customer complaints and issues in a professional and courteous manner.\
  • Communicate effectively with patients, their families, and healthcare providers to resolve billing and insurance-related issues.\
  • Collaborate with other departments to ensure seamless communication and coordination of patient care.\
  • Maintain accurate records and documentation of customer interactions and resolutions.\
  • Participate in ongoing training and development to enhance customer service skills and knowledge.\
  • Adhere to company policies and procedures while providing exceptional customer service.\
  • Work effectively in a fast-paced environment with multiple priorities and deadlines.\


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