Documentation Expert

2 weeks ago


Singapore beBeeDocumentation Full time $90,000 - $120,000
Technical Documentation Specialist

We are seeking a skilled Technical Documentation Specialist to create high-quality documentation and content that meets organisational needs and standards.

Key Responsibilities:
  • Develop comprehensive documentation including product guides, demos, tutorials, code starter kits, design specifications, and technical blogs that meet organisational requirements.
  • Digest and summarise complex technical concepts into easily understandable conceptual, how-to, and reference guides without losing accuracy.
  • Collaborate with product managers, designers, and development teams to drive content strategy and improve product onboarding and adoption.
  • Lead pilots to evaluate content formats, types, and medium to build content cadence recommendations for Product Managers.
  • Stay agile and open to receiving feedback, incorporating it into the content creation process.
  • Ensure timely content refresh and maintain content consistency.
  • Research industry trends and bring in content best practices from leading tech players.
Requirements:
  • Degree or Diploma in Computer Science/Engineering, Information Technology, Communications, or related disciplines.
  • Minimum 2-5 years of relevant experience in writing for developers and technical audiences.
  • Experience in documenting cloud-based products or familiarity with cloud technologies and concepts.
  • Excellent writing and communication skills, with attention to detail.
  • Familiarity with a well-known style guide.
Preferred Skills:
  • Background in Computer Science/Engineering, IT, or Software Development.
  • Ability to walk through different workflows to verify and streamline processes.
  • Graphics or design, video creation experience is valuable.
  • Shareable personal projects, GitHub repositories, or published articles.


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