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Senior Software Documentation Expert

2 weeks ago

Singapore beBeeDocumentation Full time $80,000 - $120,000
Technical Documentation Specialist

This is a unique opportunity to join our team as a Technical Documentation Specialist. You will be responsible for creating, maintaining and improving software documentation.

Our ambition is to set a standard of excellence in the industry for technical documentation and documentation practice. This role offers you the chance to be part of that.

  • Key Responsibilities:
  • Create, maintain and improve software documentation
  • Work with engineering team members to help them make effective documentation contributions
  • Influence the development of products as an expert user of the product who has important opinions about its function and design
  • Engage with user communities to ensure that our documentation meets their needs
  • Encourage and support community engagement in and contribution to documentation
  • Help standardize the structure, presentation, style and language of content across products
  • Collaborate with documentation peers to advance the state of the art in documentation at Canonical
  • Challenge and advance documentation understanding and best-practice as part of a disciplinary team
What We Are Looking For In You
  • Cares deeply about functional written communication
  • Is a technical writer with a programmer's mindset or a programmer with a record of producing excellent documentation
  • Has a record of community engagement in open-source software, documentation, research or other disciplines
  • Is sympathetic to the needs and challenges of open-source software and its communities
  • Demonstrates technical curiosity and is fascinated by software technology and its challenges
  • Has demonstrable documentation skills, insight and enthusiasm
  • Has experience of software development contexts; is familiar with Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages
  • Has excellent written and verbal communication skills
  • Holds a BSc/BA degree or equivalent
  • Is able to travel twice a year for up to two weeks for events
Nice-to-Have Skills
  • Deep technical domain knowledge
  • Open-source community leadership and management
  • User-experience, interaction or visual design
What We Offer You
  • A distributed work environment with twice-yearly team sprints in person
  • A personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long haul company events