
Diagnostic Solutions Support Specialist
7 days ago
We are seeking a highly motivated Team Lead to spearhead local efforts in delivering exceptional support for our cutting-edge molecular diagnostics portfolio.
Key Responsibilities:- Lead and guide a team of skilled Application Support Specialists
- Ensure high standard of technical support and customer satisfaction
- Foster professional growth and collaboration with various internal and external stakeholders
This is an excellent opportunity to take on a leadership role and make a meaningful impact in the field of molecular diagnostics. As a Team Lead, you will have the chance to work closely with cross-functional teams and drive strategic initiatives that enhance customer satisfaction and team performance.
Requirements:- Bachelor's or Master's degree in a relevant field such as Molecular Biology, Biotechnology, or Biomedical Sciences
- Over five years of experience in molecular diagnostics and life sciences, with strong technical expertise in technologies like PCR, real-time PCR, and NGS
- Demonstrated ability to lead, motivate, and develop a high-performing team
- Effective communication and interpersonal skills
At Roche, we value diversity and inclusion, and we strive to create an environment where everyone feels valued, accepted, and respected. We believe that by embracing different perspectives and experiences, we can achieve greater innovation and success.
Our mission is to improve people's lives by advancing science and ensuring access to healthcare today and for generations to come. We are committed to making a positive impact on society and creating a healthier future for all.
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