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Technical Product Support Coordinator

2 weeks ago

Singapore beBeeQuality Full time $4,000 - $6,000

Job Title: Technical Support Specialist

Job Description:

The role of the Technical Support Specialist is to provide technical assistance and support to customers, ensuring that their products meet the required specifications and standards.

  • Compile and coordinate the submission of First Article Inspection Reports (FAIRs)
  • Maintain and update technical documents, drawings, specifications, and process instructions
  • Perform dimensional inspections of manufactured components using calibrated tools and equipment
  • Document inspection results and escalate non-conformances for review and resolution
  • Assist in root cause analysis and corrective/preventive action (CAPA) activities
  • Prepare documentation and evidence packages for internal and external audits
  • Contribute to continuous improvement projects by collecting data, identifying trends, and supporting implementation of process enhancements
  • Assist in the development of visual aids, checklists, and training materials

Required Skills and Qualifications:

  • Database Administration
  • Version Control
  • Liaising with Technicians
  • CAPA
  • Root Cause Analysis
  • Traceability
  • Audits
  • Evidence

Benefits:

This is an excellent opportunity to work in a dynamic environment and develop your skills in technical support and quality assurance.

If you are a motivated and detail-oriented individual with a passion for delivering high-quality results, we encourage you to apply.