Desktop Systems Technical Specialist

1 week ago

Singapore beBeeTechnical Full time $4,000 - $6,000
Technical Support Specialist

We are seeking a highly skilled and customer-focused professional to provide technical assistance and support for desktop systems, hardware, software, and network issues.

  • Provide onsite IT technical support for end-user service problems, including identification, diagnosis, rectification, and escalation.
  • Support desktops, notebooks, printers, scanners, and other hardware components.
  • Install, reinstall, troubleshoot, and reconfigure Microsoft Windows and applications on desktop PCs and notebook PCs.
  • Offer support for queries, escalation, problem determination, resolution, and MAC – move, add, and change operations.
  • Resolve complex calls or tasks.

Key Requirements:

  • Professional Certificate, Diploma, or Advanced/Higher/Graduate Diploma in IT-related courses.
  • A minimum of 2 years of experience in an end-user support environment.
  • A good attitude with the willingness to learn and work in a team.
  • Strong problem-solving skills.
  • Excellent client-facing skills with professional presence and communication skills.

Please highlight your relevant skills and experience.

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