Desktop Technical Specialist

6 days ago

Singapore beBeeTechnical Full time $48,000 - $72,000
Job Title:

Desktop Technical Specialist


Roles & Responsibilities:

We are seeking a skilled Desktop Technical Specialist to join our team.

The ideal candidate will have experience in installation, configuration and troubleshooting of desktops, laptops and peripherals (printers, scanners, mobile devices).

Key responsibilities include providing support for Operating Systems (Windows/macOS), Microsoft Office and common applications.

Also responsible for handling user account management in Active Directory (password reset, account unlock) and basic troubleshooting of LAN/Wi-Fi connectivity and IP configuration.

Additionally, the successful candidate will provide support for meeting room equipment (projectors, video conferencing devices) and logging and tracking incidents via ticketing tools (ServiceNow, Remedy, JIRA).

The role requires coordination with L2/L3 teams for escalation.


Required Skills and Qualifications:

Strong technical knowledge

Excellent leadership skills

Proactive approach

Ability to travel across site


Key Skills:

Troubleshooting

Microsoft Office

Hardware

Ticketing

Active Directory

JIRA

IP

Windows

Mobile Devices

Video Conferencing

ServiceNow

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