Complaints Investigations Expert

**Key responsibilities** - Swiftly and accurately gather, analyse, and record customer issues and resolutions. - Conduct thorough investigations into regulatory complaints, consumer arbitrations, and litigation matters, working closely with the legal and compliance teams. - Independently manage complex escalations, utilising available tools and resources. -...

Customer Resolution Specialist ">"> We are seeking a dedicated and detail-oriented individual to join our team in Singapore. As a Customer Resolution Specialist, you will play a critical role in ensuring customer satisfaction by investigating and resolving a range of complaints. Your key responsibilities will include: Investigating cases thoroughly and...

Customer Resolution Specialist">">We are seeking a dedicated and detail-oriented individual to join our team in Singapore. As a Customer Resolution Specialist, you will play a critical role in ensuring customer satisfaction by investigating and resolving a range of complaints.Your key responsibilities will include:Investigating cases thoroughly and providing...

Investigative Expert RoleWe are seeking an Investigative Expert to support our Market Conduct Investigation team in investigating complaints and allegations of serious misconduct.The successful candidate will assist the Lead – Market Conduct Investigation in administering the Fit & Proper framework by providing assessments and recommendations on candidates...

Job Description:We are seeking a highly skilled professional to support the conduct of investigations and handle complaints, ensuring that all allegations are thoroughly assessed in accordance with established rules and procedures.Key Responsibilities:Conduct thorough investigations into customer complaints, gathering relevant information and evidence as...

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we...

Overview Complaints Analyst III Responsibilities Responsible for providing support for customers that submitted complaints through different channels by investigating, troubleshooting and responding to complaints. Lead the charge in swiftly gathering and documenting customer issues and resolutions with unparalleled efficiency. Manage,...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. Our work culture is intense and isn’t for...

Market Conduct Investigator RoleJob Summary:We are seeking a highly motivated and detail-oriented Market Conduct Investigator to join our team. The successful candidate will be responsible for investigating complaints or allegations of serious misconduct in a fair, independent, and prompt manner.Key Responsibilities:Investigate any complaints or allegations...

Ready to be pushed beyond what you think you’re capable of?At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very...