Telecommunications Specialist

2 days ago

Singapore beBeeTelco Full time $80,000 - $120,000

Job Title: Telco Operations Specialist

About the Role:

We are seeking an experienced and skilled professional to join our Global Telco Team as a Telco Operations Specialist for the APAC region.

Key Responsibilities:
  • Invoice Management: Review, validate, and process telecommunications invoices from various vendors, ensuring accuracy and compliance with established billing procedures. Collaborate with finance and procurement teams to resolve discrepancies and maintain accurate records.
  • Operational Escalations: Act as a central point of contact for operational escalations, promptly addressing issues and facilitating timely resolutions. Coordinate with cross-functional teams to ensure seamless communication and efficient problem-solving.
  • Project Management: Support the Telco Team in the planning, execution, and monitoring of key projects. Assist with project coordination, documentation, and tracking of milestones to ensure successful project outcomes.
  • Data Analysis: Collect and analyze data related to telecommunications operations, invoices, and escalations. Generate reports and insights to identify trends, areas for improvement, and opportunities to optimize processes.
  • Vendor Relationships: Cultivate productive relationships with telecommunications vendors, ensuring effective communication and collaboration. Engage in vendor meetings, negotiations, and performance evaluations as needed.
  • Process Improvement: Continuously assess operational processes related to invoice management, escalations, and project coordination. Propose and implement process enhancements to streamline workflows and enhance efficiency.
Requirements:
  • Bachelor's degree in Business, Telecommunications, or a related field (or equivalent work experience).
  • Proven experience in operations support, invoice management, and project coordination within the telecommunications or related industry.
  • Demonstrated analytical skills with the ability to gather and interpret data for informed decision-making.
  • Demonstrated communication skills in order to effectively interact with internal teams and external vendors.
  • Detail-oriented and highly organized, able to manage multiple tasks and priorities simultaneously.
  • Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools.
  • Independent and proactive with the skills to problem-solve to address operational challenges and escalations.
  • Experience working collaboratively in a cross-functional team environment.
About Us:

We build technologies that help people connect, find communities, and grow businesses. We're committed to creating a diverse and inclusive workplace where everyone can thrive.

What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work on complex and challenging projects.
  • A dynamic and supportive work environment.
  • Professional development and growth opportunities.

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