Guest Experience Ambassador

1 week ago


Singapore beBeeGuestExperience Full time $3,500 - $5,500

Job Description: Assistant Guest Experience Manager

Roles and Responsibilities:
  • Welcome guests on arrival, assist them during their stay, deal efficiently with enquiries, and address any complaints.
  • Meet and greet guests, providing prompt and courteous service, ensuring guest satisfaction and resolving challenges throughout their stay.
  • Upgrading or promoting hotel services and amenities, ensure quality service is provided to the guest.
Key Responsibilities:
  • Assist in overseeing daily operations in the Guest Experience team, drive departmental objectives for self and team, ensure effective communication and collaboration to reach department KPIs.
  • Create a


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