Client Service Director
15 hours ago
As a key member of our team, the Client Service Director will be responsible for the management of sales and relationships with clients. This includes ensuring that all Key Performance Indicators (KPIs) and operational requirements meet or exceed client expectations.
Key Responsibilities:
- Own and manage entire assigned projects, collaborating closely with business partners on all issues and reviews related to outsourced campaigns/projects
- Accountable for contractual and internal KPIs, managing the performance of assigned teams
- Involved in soft launches and pilot runs for assigned projects, ensuring smooth operations of call products and/or services
- Develop and implement annual marketing plans and sales strategies
- Secure new business and grow existing accounts
- Gaining a clear understanding of customers' businesses and requirements
- Making accurate, rapid cost calculations and providing customers with quotations and proposals
- To work closely with Operations members for projects and tenders
Requirements:
This role requires a degree holder with a minimum of five (5) years of experience in the Contact Centre industry and handling government projects in an operational or project management capacity. COPC (Customer Operations Performance Centre) certification or equivalent is preferred. Sound knowledge in contact centre operations, telephony/IT systems and contractual terms is essential. Proficient in Microsoft tools and preparing management reports is a must.
-
Client Services Director
2 weeks ago
Singapore JTC Group Full timeClient Services Director - Business Development - Fund Services Oversee the effective management of a globally based team in line with the outcomes of the Christmas tree model, ensuring a professional and comprehensive full range of services for an extensive and diverse portfolio of clients in the funds industry. MAIN RESPONSIBILITIES AND DUTIES Grow the...
-
Director of Client Relations
4 weeks ago
Singapore Oliver James Associates Full timeDirector - Employee Benefits - Client Relationship Management (INSURANCE BROKER) Permanent position Global insurance broker Excellent package available Hybrid/flexible working structure CANDIDATES WITHOUT INSURANCE SECTOR BACKGROUND CANNOT BE CONSIDERED Director - Employee Benefits - Client Relationship Management required for a highly successful global...
-
Director, Client Executive
1 month ago
Singapore HSBC Full timeJob description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Director, Client Executive
1 month ago
Singapore HSBC Full timeJob DescriptionHSBC is seeking a highly skilled and experienced professional to fill the role of Director, Client Executive. This position is a critical contributor to the Securities Services (SSv) team, responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesDevelop and execute strategic client plans to...
-
Director, Client Executive
4 weeks ago
Singapore HSBC Full timeJob DescriptionHSBC is seeking a highly skilled and experienced professional to fill the role of Director, Client Executive. This position is a critical contributor to the Securities Services (SSv) team, responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesDevelop and execute strategic client plans to...
-
Funeral Director
1 day ago
Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesKey Benefits: Competitive salary up to $3,000 basic plus monthly commission and variable bonus. Structured work schedule with alternating 5- and 6-day work weeks. Opportunities to provide meaningful support to families and clients. Gain experience in a unique and rewarding industry. Comprehensive training and close collaboration...
-
Senior Client Director
3 days ago
Singapore NTT Full timeAbout the RoleWe are seeking a Senior Client Director to drive the strategic direction for NTT's largest and most committed clients. As a key member of our team, you will be responsible for owning the sales process, working closely with clients to support existing projects, and driving conversations focused on new products, services, and solution...
-
Singapore ALS Recruit Full timeJob SummaryThe role will be responsible for supporting the business development and client retention activities of Regional Directors through timely client service for Asia ex Japan with a bias towards North Asia market. The incumbent will be responsible for generating reports to institutional clients and service providers as well as providing performance...
-
Director’s Service Contract
2 weeks ago
Singapore Zegal HK Full timeCreate a Director’s Service Contract in less than 5 minutes with Zegal's document builder. A Director’s Service Agreement or Contract is a contract by which a company hires a director as an employee. It includes detailed provisions on various aspects of employment. When drafting a Director’s Service Contract , the employer should be aware of...
-
Director, Fund/Client Accounting Manager
3 weeks ago
Singapore BNY Full timeJob Title: Director, Fund/Client Accounting ManagerBNY is seeking a highly skilled and experienced Director, Fund/Client Accounting Manager to join our Operations team in Singapore. As a key member of our team, you will be responsible for directing a Fund Accounting area consisting of multiple teams that provide accounting services to a broad array of...
-
Director, Fund/Client Accounting Manager
1 week ago
Singapore BNY Full timeDirector Fund/Client Accounting Job DescriptionAt BNY, we're seeking a seasoned professional to lead our Fund/Client Accounting team. As a Director, you'll be responsible for overseeing the financial and human resources for the unit, ensuring assigned teams are operating effectively to meet unit goals and objectives.Key Responsibilities:Directs a Fund...
-
IT Director
15 hours ago
Singapore LUMINARY SERVICE PTE. LTD. Full timeLUMINARY SERVICE PTE. LTD. IT Director Job DescriptionKey Responsibilities:Strategic IT PlanningDevelop IT strategies aligned with the organization's goals and objectives, encompassing technology needs, emerging technologies, and long-term plans for IT infrastructure and systems.Identify and evaluate emerging technologies to inform strategic...
-
Strategic Client Growth Director
1 day ago
Singapore HSBC Full timeWe are seeking a high-calibre professional to join our team as a Strategic Client Growth Director.HSBC is a leading global bank with a rich history dating back to 1865. We have over 4,500 people across more than 60 countries, helping suppliers and buyers with their export and import finance needs.As a Strategic Client Growth Director, you will be responsible...
-
Assistant Director, Client Success
2 months ago
Singapore MCI GROUP ASIA PACIFIC PTE. LTD. Full timeRoles & ResponsibilitiesWHO WE ARE We are a global engagement and marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth. Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges...
-
Director of Client Treasury Singapore
5 days ago
Singapore Tbwa ChiatDay Inc Full timeAspire is a leading fintech company that provides innovative financial solutions for growing businesses in APAC. We are committed to empowering entrepreneurs and business owners to achieve their full potential.Our team is passionate about creating a unique culture that brings together talented individuals who share our vision. We strive to cultivate a...
-
Singapore KCK CORPSERVE PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking an experienced Accounting Professional to join our team. The Senior Manager /Associate Director of Client Accounting & Payroll Services will oversee the team rendering accounting and payroll services to our clients.· Work with clients on their outsourcing needs in accounting and payroll functions, provide fee quotes...
-
Singapore FOO KON TAN LLP Full timeRoles & ResponsibilitiesWe are seeking an experienced Accounting Professional to join our team. The Senior Manager /Associate Director of Client Accounting & Payroll Services will oversee the team rendering accounting and payroll services to our clients.Job Descriptions:· Work with clients on their outsourcing needs in accounting and payroll functions,...
-
Senior Business Development Director
15 hours ago
Singapore A&S PROCESS SERVICE PTE. LTD. Full timeJob Title: Senior Business Development DirectorCompany: A&S Process Service PTE. LTD.Job Summary:As a key member of our team, the Senior Business Development Director will be responsible for driving business growth and expansion initiatives within the construction sector across China and key Asian markets. This strategic leadership role requires a seasoned...
-
Policy Servicing Consultant
1 day ago
Singapore PRIVATE CLIENT SERVICES BY MERCER PTE. LTD. Full timeRoles & ResponsibilitiesKey Responsibilities: Responsible for conducting annual reviews and policy servicing of existing policies with HNW clients by collaborating with the private bankers to review and analyse exisiting in-force policies. Drive revenue flows by developing strategies to create cross-sell and up-sell opportunities with current book of...
-
Director of Client Treasury Singapore
6 days ago
Singapore Tbwa ChiatDay Inc Full timeAbout the Role:We are seeking a highly skilled and experienced Director of Client Treasury to manage our financial assets, optimize liquidity, and mitigate financial risks. This role is critical in developing and implementing treasury strategies to manage cash flow, liquidity, and financial risks of client funds.Key Responsibilities:Develop and implement...