Order Completion Specialist

4 days ago


Singapore Thermo Fisher Scientific Full time
Job Description

This is an exciting opportunity to join our Bioproduction Group as a Customer Experience Specialist II. As a key member of our team, you will drive order completion and ensure seamless execution of catalog and custom orders.

In this role, you will work closely with internal functions such as Accounting, Pricing, Product Management, Supply Chain, Quality, and Distribution to ensure timely and accurate processing and delivery of orders.

You will also serve as the customer advocate throughout internal processes, providing exceptional customer service and support.

Responsibilities:

  • Collaborate with internal functions to ensure timely and accurate processing and delivery of orders
  • Provide exceptional customer service and support
  • Troubleshoot, advance, and resolve issues and risks that could compromise customer commitments


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