Order Fulfilment Executive

1 week ago


Singapore TRUST RECRUIT PTE. LTD. Full time
Roles & Responsibilities

Highlights:

  • AWS + VB + Hybrid
  • Orders Processing
  • Customer Service
  • Buona Vista

Responsible for provision of smooth and efficient support in the completion of order fulfilment activities which includes order issuance, order status, order tracking, shipping and ensuring that all paperwork and contracts are in order and properly checked. Act as a single point of contact for regional distributors on all order fulfilment requests and issues. Manage the section that owns and control the Customer Order Management to achieve the highest level of customer satisfaction.

1. Order Management

  • Process sales orders in full cycle from order entry, drop outbound to invoicing in timely manner
  • Check all tender pricing and supporting documents for tender bidding
  • Ensure daily distributor's enquiries are attended to e.g. stock status, order status and delivery status
  • Generate the Application for Exports Bills (under Letter of Credit)
  • Generate credit note when required
  • Liaise with the relevant internal and external parties to manage and resolve all issues related to order fulfilment
  • Monitor and follow up on pending orders, backlog status and payment
  • Review Letter of Credit and advise distributors for any amendments to avoid delay payment and/or shipment
  • Raise Customer Request Form for new distributor, new payment term, change of address, etc in order to maintain correct data in current system (SAP)
  • Work with finance department on all account receivable

2. Logistics and Shipping

  • Follow up on shipment status and ensure distributors' requested delivery dates are met
  • Maintain records and coordinates with third-party logistics for all outbound shipment
  • Maintain shipping records, including providing tracking or shipping history information to customers on request
  • Maintain distributor shipping address in current system (SAP)
  • Maintain distributor appointed forwarder information in Overseas Buyer (OB) table
  • Prepare shipping documentation (commercial invoice, packing list and shipping instructions
  • Prepare and apply country of origin certificate from Chamber
  • Liaise and negotiate with Bank on Letter of Credit Shipment
  • Liaise with third-party logistics to ensure shipments are on time and the correct export documentation and customs and excise conditions are adhered to
  • Liaise with Inspection Company when necessary
  • Schedule and coordinate with international freight forwarder transactions
  • Update shipping schedule weekly and as needed basis to efficiently meet the distributors shipping schedule and satisfy the requested ship dates
  • Works with Countries to support return and claim request

3. Administration

  • Ensure completeness and accuracy on each document created and proper filing in accordance with the company's guidelines.
  • Monitor of dispatched documents to customers.
  • Update of relevant information for sales and monthly reports.

4. Any other duties assigned by Management from time to time

Requirement

  • Minimum diploma level with at least 1 - 2 years of experience in sales coordination, logistic industry or supply chain function
  • Working knowledge of entire order management process and shipment documentation
  • Proficient in MS Office applications, in particular MS Excel and SAP
  • Independent and possess initiative
  • Good interpersonal and communication skills with a positive mindset

HOW TO APPLY:

Interested applicants, please email to "ref32@trustrecruit.com.sg".

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092

Tell employers what skills you have

Sales
Bidding
Supply Chain
Invoicing
Administration
MS Office
SAP
Freight
Communication Skills
Excel
Customer Satisfaction
Customer Service
Pricing
Shipping
  • Order Fulfillment

    1 week ago


    Singapore HUSH CANDLE PTE. LTD. Full time

    Roles & ResponsibilitiesOrder Fulfillment & Packing Assistant (Part-Time / Flexible Hours)Location: 623 Aljunied Road, Aljunied Industrial Complex, Singapore 389835Employment Type: [Part-Time/Flexible Hours]Salary: [SGD 10-12 per hour]About Us:Hush is a growing home and lifestyle brand dedicated to crafting high-quality, beautifully packaged products like...

  • Order Fulfillment

    1 week ago


    Singapore LEOPOLDO PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for Order Fulfillment & Packing Assistant to join our team. If you enjoy hands-on work, have an eye for detail, and take pride in creating beautifully made products, we'd love to hear from you1. Order Fulfillment & Packing AssistantRole Overview:This role focuses on ensuring our products are carefully packed and orders...


  • Singapore LUXURY CAREERS PTE. LTD. Full time

    Roles & ResponsibilitiesOur Client is a wine distributor and We are seeking an Order Fulfillment Executive to be responsible for processing orders, and ensuring efficient stock management.Key Responsibilities:Order & Document Management – Process customer orders, issue invoices, and maintain organized records for quick retrieval. Logistics & Inventory...


  • Singapore Corestaff Pte Ltd Full time

    Job ResponsibilitiesAs an Order Fulfillment Associate at Corestaff Pte Ltd, you will play a critical role in ensuring that our clients receive their orders on time and in good condition. Your primary responsibilities will include receiving and processing client orders, coordinating with internal teams to fulfill orders, and communicating with clients...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesOrder ManagementProcess sales orders from entry to invoicing in a timely manner. Verify tender pricing and supporting documents for tender bids. Respond to distributor inquiries regarding stock, order, and delivery status. Generate the Application for Export Bills under the Letter of Credit. Issue credit notes when necessary. ...


  • Singapore Tee Hai Chem Pte Ltd Full time

    Job Title: Order Fulfillment RepresentativeTee Hai Chem Pte Ltd is seeking a detail-oriented Order Fulfillment Representative to join our sales team. As a key member of our team, you will be responsible for ensuring that all orders are fulfilled accurately and efficiently.Key Responsibilities:RECEIVE and PROCESS sales orders accurately and...


  • Singapore ASUS Full time

    We are seeking an E-Commerce Fulfillment Specialist to join our team at ASUS.Key ResponsibilitiesProcess and fulfill customer orders accurately and efficientlyCoordinate with the fulfillment partner to ensure timely picking, packing, and shipping of ordersMonitor order status and update the e-commerce system with tracking informationInventory...


  • Singapore IMIN TECHNOLOGY PTE. LTD. Full time

    Roles & Responsibilities Order Processing:Receive and review customer orders submitted via various channels (e.g., online, email, phone).Verify order accuracy, including product details, pricing, and shipping information.Enter orders into the system accurately and promptly, ensuring adherence to established procedures.Coordinate with sales, warehouse, and...


  • Singapore ASUS Full time

    Key ResponsibilitiesThe Customer Service Executive will be responsible for monitoring shipment status from worldwide manufacturing sites, updating stakeholders on delivery schedules, and ensuring all deliveries are smoothly made. This includes preparing and processing shipments for letters of credit, arranging export documents, and ensuring data accuracy.The...


  • Singapore This Is An IT Support Group Full time

    We are looking for an Order Fulfillment Specialist to join our team. As an Order Fulfillment Specialist, you will be responsible for ensuring that orders are fulfilled efficiently and effectively.Your key responsibilities will include:Managing and coordinating the end-to-end customer experienceResolving customer service issues for complex, multi-country or...


  • Singapore Gemu Valves Pte Ltd Full time

    Job DescriptionFulfilling orders with precision and efficiency is the backbone of our organization. We are seeking a diligent Order Fulfillment Co-ordinator to manage the entire order process spectrum, from generating sales orders to coordinating shipment arrangements with suppliers and customers.Key Responsibilities:Handle full order process spectrum in...


  • Singapore Intbearing Full time

    Job Description:Packaging CoordinatorWe are seeking a skilled Packaging Coordinator to ensure our products are carefully packed and orders are fulfilled accurately and efficiently. The ideal candidate will have excellent attention to detail, organizational skills, and the ability to work independently in a fast-paced environment.About Us:Intbearing is...


  • Singapore Kanry Search Full time

    Job RequirementsTo succeed as a Supply Chain professional at Kanry Search, you will need over 2 years' experience in supply chain, logistics, or order fulfillment. You should have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. Familiarity with Sage or ERP systems is an added advantage. If you...


  • Singapore The Coca-Cola Company Full time

    Are you passionate about delivering exceptional customer service and ensuring the timely fulfillment of orders? Do you have a strong background in supply chain management and customer engagement?About UsWe are Pacific Refreshments Pte Ltd, a leading manufacturer of concentrates and beverage bases in Asia. Our facility serves the ASEAN, South Pacific, and...


  • Singapore YAN YUAN PTE. LTD. Full time

    About the JobWe are searching for a diligent Operations & Admin Executive to support our operations team in managing daily activities, inventory, and team coordination.Main Responsibilities:Process and fulfill orders from various sales channels.Update and manage stock records in the system.Conduct regular stock checks to ensure inventory accuracy.Support...


  • Singapore CENTRAL-MIDORI (INT'L) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:We are seeking a meticulous and organized Office Administrative Executive to join our team. This main role is essential in managing order fulfillment, supporting sales administration, and assisting with operator payroll processes. If you are detail-oriented and enjoy working in a collaborative environment, this...


  • Singapore CENTRAL-MIDORI (INT'L) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:We are seeking a meticulous and organized Office Administrative Executive to join our team. This main role is essential in managing order fulfillment, supporting sales administration, and assisting with operator payroll processes. If you are detail-oriented and enjoy working in a collaborative environment, this...


  • Singapore ASUS Full time

    About This RoleThis role is responsible for ensuring smooth and accurate order fulfillment and logistics management for overseas distributors. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work well under pressure. They will also possess strong organizational skills and be able to prioritize tasks...


  • Singapore APETMART LP Part time

    Roles & ResponsibilitiesPart-Time Ecommerce Order Fulfillment ExecutiveSalary: $7 to $9 per hour (depending on experience and qualification)Working location: Right beside Paya Lebar MRTStudents or homemakers staying near Paya Lebar are welcome to apply.Job Description:Picking, checking, packing and labeling goods Organising products to ensure it is...


  • Singapore Tee Hai Chem Pte Ltd Full time

    Job DescriptionTee Hai Chem Pte Ltd is seeking an Order Fulfillment Manager to oversee the entire order-to-delivery process. This role requires an experienced professional with exceptional organizational skills, attention to detail, and excellent communication abilities. The ideal candidate will be responsible for managing customer orders, coordinating with...