Order Fulfillment Specialist

5 days ago


Singapore This Is An IT Support Group Full time

We are looking for an Order Fulfillment Specialist to join our team. As an Order Fulfillment Specialist, you will be responsible for ensuring that orders are fulfilled efficiently and effectively.

Your key responsibilities will include:

  • Managing and coordinating the end-to-end customer experience
  • Resolving customer service issues for complex, multi-country or multi-regional accounts
  • Acting as a liaison between customers and internal organizations such as Sales, Manufacturing, Logistics and Service Delivery
  • Influencing changes to production and/or shipping schedules and price changes
  • Project management of country, regional or multi-country projects

To succeed in this role, you will need:

  • Bachelor's or Master's Degree in Business Management, Customer Service Operations or equivalent
  • Excellent communication skills in English
  • Proficiency in MS Office – Word, Excel, Power Point
  • Knowledge in SAP or similar ERP system is a plus


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