Sales and Technical Expert for APAC
1 month ago
- Work closely with our channel partners to understand their customers' technical requirements and recommend appropriate endpoint security solutions.
- Provide technical support during the sales process, including conducting product demonstrations, preparing technical proposals, and responding to technical inquiries.
- Collaborate with our sales team to develop and implement effective sales strategies and tactics to drive business growth.
- Conduct technical training sessions for channel partners to ensure they have the knowledge and skills necessary to effectively sell and support our products.
- Work closely with our product development team to provide feedback on product features and functionality based on customer needs and market trends.
- Provide technical support during the post-sales process, including assisting with installation, configuration, and troubleshooting.
- Basic understanding of cybersecurity and endpoint security solutions.
- Familiarity with sales and marketing principles and techniques.
- Basic technical knowledge of operating systems and networking.
- Understanding of the company's products and value proposition.
- Basic knowledge of channel-based business models.
- Bachelor's degree in Computer Science, Electrical Engineering, or a related field.
- 1-2 years of experience in a sales engineering or technical support role, preferably in the cybersecurity industry.
- Strong technical knowledge of endpoint security products and related technologies.
- Excellent interpersonal and communication skills, with the ability to build relationships and effectively communicate technical information to both technical and non-technical audiences.
- Highly motivated and able to work independently as well as collaboratively with others.
- Willingness to travel to meet with channel partners and attend trade shows and other industry events.
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