Revenue Director

4 weeks ago

Singapur, Singapore Accor Full time
Job Description

Reporting to the General Manager, the Director of Revenue is responsible for leading the Revenue Management team in determining strategic goals and tactical efforts to drive revenue to the hotel. This role serves as the objective decision maker that ensures the best interest of profitability is served in the overall hotel.

Key Responsibilities
  • Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance.
  • Lead the fortnightly revenue meetings.
  • Provide analysis of demand factors, competitive positioning, and future outlook and trends.
  • Prepare Daily, Weekly, and Monthly Revenue reports to include production, trends, booking patterns, and channel analysis.
  • Develop fundamentals and provide guidelines to maximize revenues related to the sale of catering events, function space, and all other revenue streams at the Hotel.
  • Ensure that the revenue plan is updated on a daily basis, balancing all figures with the PMS and ensuring that all data input into the system is accurate – Geo source, Product quality, and pricing.
  • Actively manage the Hotel's revenue system.
  • Monitor transient and group production to ensure that an optimal mix is maintained and evaluates group booking requests to ensure that the Hotel is not displacing higher yielding revenue.
  • Analyze the impact of the revenue management strategy being implemented by the Mondrian Singapore team and advises relevant changes as when needed.
  • Ensure that the Hotel's position in the GDS and other distribution channels is consistent with the Hotel's Selling Strategies, includes conducting rate and availability audits, and that rate parity is maintained across all channels.
  • Ensure that all rate plans are built in accordance with established Mondrian Singapore guidelines.
  • Accurately forecast Mondrian Singapore short-term (weekly) and long-term (30, 60, and 90 days) business outlook.
  • Work with Director of Sales and Director of Marketing to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel.
  • Work with Director of Sales and Sales Team members to encourage strategic selection of the right piece of business.
  • Responsible for developing, training, and providing guidance to the Revenue Analyst/Distribution Executive/Reservations Team through day-to-day management.
  • Participate in all Revenue conference calls with Corporate.
  • Assist in managing relationships with third-party online intermediaries especially OTA's and Regional Travel Agents.
  • Produce and analyze current and historical demand including lost business turndown, rooms on the books, competitive set, and market trends to aid in more accurate forecasting.
  • Liaise with Group and Business Sales Managers, Reservations, and Front Office to ensure yield and revenue management principles are understood and followed.
  • Operationalize hotel and corporate pricing strategies through definition and management of rate levels, stay restrictions, and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
  • Provide guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.

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