End User Collaborative Service Leader
2 days ago
We are seeking a highly skilled Technical Lead to lead and manage large-scale collaborative services with specialization in Microsoft Office 365, Gen AI, and mobility services. This includes deployment and testing of unified endpoint management solutions, Office 365, Active Directory, and related technologies.
The role requires developing strategies to improve monitoring and management of end-user services, user self-service capabilities, and experimentation with new technologies. The ideal candidate will have expertise in cloud computing services, technical knowledge on Windows server 2012, 2016, VMs, and DNS, and experience with conducting research into emerging technologies.
Responsibilities:
- Developing short and long-term strategies for improving end-user services
- Developing user self-service capabilities
- Experimentation with new technologies
- Analyzing and coordinating the design of new and existing applications and architectures
- Collaborating with IT staff to engineer and resolve issues
- Developing policies, processes, and procedures
Requirements:
- Bachelor's degree in Computer Science, Information Systems, or Engineering (or similar) OR combination of relevant professional experience and education
- Minimum 5 years of Microsoft Infrastructure deployment and support experience
- Cloud computing services such as Office 365 and Google Apps
- Technical knowledge on Windows server 2012, 2016, VMs, and DNS
- Experience with conducting research into emerging technologies and applying research to business
This is an exciting opportunity for a motivated and experienced individual to join our team and contribute to the development of cutting-edge technology solutions.
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