Business Strategy Consultant
19 hours ago
Key Responsibilities:
At PAP Community Foundation, we are seeking a highly skilled Business Strategy Consultant to spearhead digital innovation initiatives. The ideal candidate will work closely with business users to articulate business requirements, perform user acceptance tests, and handle issue management. The role also involves acting as a project manager in outsourcing management to execute project delivery successfully.
• Develop and implement business strategies to improve staff work productivity by leveraging technology and engaging business users in the process.
• Conceptualize, plan, and manage projects that align with the PAP Community Foundation’s PCF Digitization plans, including the Resource Management project and the Redevelopment of Student Management System project.
• Collaborate with stakeholders to identify business needs and develop solutions to enhance customer intimacy and achieve customer satisfaction.
• Manage ICT projects throughout the life-cycle, from business requirements gathering to implementation, to ensure that projects meet customers' requirements and are delivered on time and within budget.
• Perform project management in an outsourcing environment to ensure that contractual obligations are met, and projects are successfully delivered by vendors/service providers.
• Monitor issues for proper resolution and closure.
• Foster a culture of quality and excellence in project delivery and customer service.
Job Holder Requirements:
• Degree in Computer Science, Electronics Engineering, Information Technology, or equivalent.
• At least 3 to 6 years of working experience, with a minimum of 2 years of relevant experience in business analysis, IT consulting, project management, and outsourcing management.
• Strong business analysis, project management, outsourcing management, and people management skills.
• Proactive, quality-conscious, self-starter with an analytical and methodological mind.
• Result and customer-oriented with multi-tasking capabilities.
• Good verbal and written communication, presentation, and negotiation skills
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