Guest Experience Leader

7 days ago

Singapore beBeeGuestServices Full time

We are seeking a skilled Guest Services Manager to lead our team and provide exceptional guest experiences.

Job Description

The successful candidate will be responsible for:

  • Assigning sufficient manpower to meet daily operational needs
  • Planning group movements, arrivals, and departures to ensure smooth operations
  • Liaising with Convention Organizers to handle group luggage and deliveries efficiently
  • Reviewing rosters to meet productivity goals
  • Leading the Guest Services team to deliver personalized guest experiences

This is an excellent opportunity for a motivated and organized individual to take on a leadership role and contribute to our team's success.

Requirements

To be considered for this position, you will need:

  • Tertiary education in any discipline and hotel-related experience
  • A minimum of 2 years' experience in a supervisory role in the service industry
  • Excellent communication and interpersonal skills
  • Knowledge of Opera system and other related sub-systems interfaced to the PABX and/or the hotel's computer system
Benefits

As a valued member of our team, you will enjoy:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • The chance to work with a dynamic and experienced team

We look forward to hearing from you

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