
Patient Experience Director
1 week ago
Optimizing patient journeys is a top priority for us. As a Clinical Operations Manager, you will play a crucial role in enhancing the patient experience.
- You will lead discussions for road-mapping Hospital development from clinical service planning, infrastructure development, and resourcing planning works.
- Attend user engagement workshops to provide subject matter input throughout the hospital design planning process.
- Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
- Facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
- Develop end-user briefs, operations requirements, guidelines, and work processes.
Key Requirements:
- A Bachelor's degree in healthcare administration or a related field is required.
- At least 7 years of experience in healthcare operations are necessary.
- Exceptional interpersonal and communication skills are essential.
- Strong organizational and time management skills are needed.
- Strong leadership qualities are required.
Proficient in MS Office applications is an advantage.
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