Trade Documentation Leader

2 weeks ago

Singapore beBeeTrade Full time $120,000 - $180,000
Job Description

The Director/Deputy Director of Trade Documentation plays a pivotal role in leading the Chamber's Trade Documentation operations and reports to the Chief Executive Officer.

As a leadership position, this role upholds the Chamber's mission as a trusted centre for Trade Documentation Services, ensuring regulatory compliance, driving service excellence, managing key relationships, and contributing to membership engagement and retention.

This is an exciting opportunity for an experienced professional to take on a leadership role and drive the Chamber's Trade Documentation operations forward.

Key Responsibilities:

  • Trade Documentation & Regulatory Compliance

    Lead and oversee the full suite of Trade Documentation Services, including issuance and endorsement of Certificates of Origin (CO), other trade/shipping, and non-standard trade documents.

    Maintain consistent compliance with all applicable regulatory policies and guidelines governing Trade Documentation Services.

  • Systems Development and Project Management

    Develop and enhance CO and Carnet systems to ensure seamless trade documentation processes.

    Coordinate with internal teams and external vendors on technical and operational project requirements.

  • Stakeholder Engagement

    Proactively engage with users of Trade Documentation Services to raise awareness of the Chamber's offerings, enhance client experience, and drive membership growth and retention.

  • Government and Authority Liaison

    Serve as the Chamber's key liaison with government authorities on trade regulations, documentation, and facilitation matters.

    Maintain strong and effective relationships with regulatory bodies.

  • Document Verification and Records Management

    Handle queries and verification requests regarding the authenticity of trade documents issued by the Chamber.

    Oversee proper document retention and the secure warehousing and destruction of confidential documents.

  • Training and Development

    Conduct CO and Carnet presentations and training programmes to enhance staff knowledge and skills.

    Maintain a systematic training and orientation programme for trade documentation staff and ensure high standards of performance.

Qualifications and Attributes

  • At least 9 years of relevant experience with 4 years in leadership or team management role

  • Strong expertise in trade documentation, certification, and regulatory compliance

  • Proven leadership in project management and in developing high-performing teams

  • Excellent stakeholder management and communication abilities

  • High attention to detail with a commitment to accuracy and quality

The ideal candidate will be able to demonstrate a strong track record of leadership and a deep understanding of trade documentation services.

How to Apply

Interested applicants should submit their comprehensive resume detailing qualifications, work experience, current and expected salary, contact information, and availability.

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