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Senior Patient Service Associate

2 months ago

Singapore RECRUIT EXPRESS PTE LTD Full time
Job Summary

We are seeking a highly skilled and detail-oriented Senior Patient Service Associate to join our team at RECRUIT EXPRESS PTE LTD. As a Senior Patient Service Associate, you will play a critical role in ensuring the efficient allocation of hospital beds to minimize waiting times and optimize resource utilization.

Key Responsibilities
  • Bed Management: Utilize the Bed Management System to search and assign beds to patients in accordance with established protocols, policies, and procedures.
  • Communication and Collaboration: Work closely with various stakeholders and team members to address patients' requests and changes to bed assignments.
  • Reporting and Analysis: Compile, analyze, and submit statistical reports in a timely manner to support data-driven decision-making.
Requirements
  • Education: Minimum NITEC / Diploma in any course.
  • Experience: No prior experience required; comprehensive training will be provided.
  • Availability: Ability to start immediately.
Preferred Skills
  • Interpersonal Skills: Excellent communication and interpersonal skills to effectively interact with patients, staff, and other stakeholders.
  • Treatment and Care: Understanding of treatment and care principles to provide high-quality patient services.
  • Inventory Management: Ability to manage and maintain accurate inventory records.
  • Arranging and Scheduling: Strong organizational skills to arrange and schedule patient appointments and bed assignments.
  • Healthcare and Office Management: Familiarity with healthcare and office management principles to ensure efficient operations.
  • Data Entry and Patient Registration: Proficiency in data entry and patient registration processes.
  • Customer Service: Excellent customer service skills to provide a positive experience for patients and their families.
  • Scheduling and Service Delivery: Ability to schedule and deliver high-quality patient services in a timely manner.