Customer Service Representative
3 days ago
We are seeking a highly skilled and experienced Guest Service Agent to join our team at Marina Bay Sands. As a key member of our Front Office department, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
About the RoleIn this role, you will be the first point of contact for our guests upon arrival and departure, handling check-in and check-out processes, room assignments, and other related tasks. You will work closely with our Sales and Conference team, event organizers, and tour leaders to ensure seamless execution of group arrivals and departures.
You will also be responsible for handling guest requests, resolving issues, and escalating concerns to higher management when necessary. Your excellent communication skills, attention to detail, and ability to multitask will be essential in delivering an outstanding guest experience.
Key Responsibilities- Accomplish Day-to-Day Operations
- Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
- Handle room registration of arriving guests in accordance with Service Quality Review standards to achieve optimal customer satisfaction.
- Stay up-to-date on internal promotions and local events, making recommendations to enhance guests' stays in MBS and Singapore.
- Perform lobby ambassador duties, including attending to guests upon arrival and directing them to designated check-in/check-out locations.
- Adapt to changes and ensure adherence to organizational operating procedures and service standards.
- Minimum 1 year experience in a similar capacity.
- Good guest relations and problem-solving skills.
- Excellent planning and execution skills.
- Able to manage time, organize, and possess good communication and motivational skills.
- Meet attendance guidelines and adhere to departmental and company policies.
- PC literacy and typing skills.
- Basic knowledge in Microsoft Office applications.
- Candidates must have a good command of spoken and written English, and any additional language is an advantage.
The estimated salary for this position is SGD $45,000 - SGD $60,000 per annum, depending on experience.
Martina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
-
Customer Service Representative
3 weeks ago
Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full timeJob Summary:APBA TG Human Resource Pte. Ltd. is seeking a customer service representative to join our team. As a customer service representative, you will be responsible for assisting customers with their enquiries on schemes and services of the company.Key Responsibilities:Working at various locations across the islandMonthly salary of $2390Immediate start...
-
Customer Service Representative
3 weeks ago
Singapore BRAWN & BRAINS COFFEE PTE. LTD. Full timeCustomer Service Representative Job DescriptionBrawn & Brains Coffee PTE. LTD. is seeking a Customer Service Representative to join our team in Singapore. As a Customer Service Representative, you will be responsible for providing excellent customer service with a positive and outgoing attitude.Key Responsibilities:Provide exceptional customer service,...
-
Customer Service Representative
3 weeks ago
Singapore MCI CAREER SERVICES PTE. LTD. Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at MCI Career Services Pte Ltd. The successful candidate will be responsible for handling customer service inquiries, providing information, and resolving complaints in a timely and professional manner.Key ResponsibilitiesHandle customer service inquiries, provide...
-
Customer Service Representative
3 weeks ago
Singapore BEIJING 101 CORP. PTE LTD Full timeCustomer Service RepresentativeAt BEIJING 101 CORP. PTE LTD, we are seeking a skilled Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for making outbound calls to prospective customers, promoting our products and services, and handling incoming calls, queries, and feedback.Key...
-
Customer Service Representative
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will possess excellent communication and problem-solving skills, with a strong ability to work in a fast-paced environment.Key Responsibilities:Handle customer inquiries and complaints in a...
-
Customer Service Representative
3 weeks ago
Singapore BASIL TECHNOLOGIES PTE. LTD. Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Basil Technologies. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through various channels, including phone, email, and live chat. Key...
-
Customer service representative
2 days ago
Singapore GOUGH RECRUITMENT Full timeOur client, a well-established workspace, is seeking a dynamic, hard-working, and presentable customer relations representative to work on all Customer Service needs for their centre. Looking for a presentable customer relations representative to play a vital role in enhancing customer satisfaction and elevating employee morale.BenefitsWork Life...
-
Customer Service Representative
2 weeks ago
Singapore National Service Resort & Country Club Full timeJob SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...
-
Customer Service Representative
2 days ago
Singapore COURTS SINGAPORE Full timeJob OverviewCOURTS SINGAPORE is a leading provider of legal and related services in Singapore. We are currently seeking an experienced Customer Service Representative to join our team.About the RoleWe offer a competitive salary of SGD $3,500 - $4,200 per month, depending on experience. As a Customer Service Representative, you will be responsible for...
-
Customer Service Representative
3 weeks ago
Singapore ITS PRECISION & INDUSTRIAL PTE. LTD. Full timeJob Title: Customer Service RepresentativeRoles & Responsibilities:As a Customer Service Representative at ITS Precision & Industrial Pte. Ltd., you will be responsible for processing customer orders, planning and scheduling deliveries, and preparing shipping documentation. You will also attend to customer inquiries and feedback, and liaise with Sales for...
-
Customer Service Representative
3 weeks ago
Singapore CHIEN CHI TOW HEALTHCARE PTE. LTD. Full timeWe are seeking a dedicated and results-driven Customer Service Representative to join our team at CHIEN CHI TOW HEALTHCARE PTE. LTD.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through personalized solutions, timely feedback, and maintaining a high level of customer satisfaction.Key...
-
Customer Service Representative
3 weeks ago
Singapore GOWELL LOGISTICS SVS PTE. LTD. Full timeJob SummaryWe are seeking a skilled and motivated Customer Service Representative to join our team at GOWELL LOGISTICS SVS PTE. LTD. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support to ensure their needs are met and exceeded.Key Responsibilities:Provide timely and accurate...
-
Customer Service Representative
2 weeks ago
Singapore The Standard Hotel Full time**Job Summary**The Standard Hotel is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, handling incoming and outgoing calls, and responding to guest requests in a timely and efficient manner.Key Responsibilities**Answer incoming...
-
Customer Service Representative
4 days ago
Singapore COURTS SINGAPORE Full timeJob DetailsJob Description:We are seeking a Customer Service Representative to join our team at Courts Singapore. As a Customer Service Representative, you will be responsible for responding to customer enquiries via various touch points, working with internal departments to resolve customer issues, and updating customer information in our internal...
-
Customer Service Representative
1 week ago
Singapore BIZHUB ASIA PTE. LTD. Full timeBizhub Asia Pte Ltd is a leading company in the aviation industry, and we are seeking a talented Customer Service Representative to join our team.We offer a competitive salary of SGD 40,000 - SGD 55,000 per annum, depending on experience.About the Role:This is an exciting opportunity for a dynamic individual to play a vital role in creating a memorable...
-
Customer Service Representative
3 weeks ago
Singapore KOMO PTE. LTD. Full timeCustomer Service RepresentativeKOMO PTE. LTD. is seeking a Customer Service Representative to join our team. This role is responsible for attending to customers at our Customer Service Centre and responding to customer inquiries across various communication channels in a professional and timely manner. Key Responsibilities1) Customer ServiceAttend to...
-
Customer Service Representative
3 days ago
Singapore Far East Organization Full timeJob SummaryWe are seeking a Customer Service Representative to join our team at Far East Organization. In this role, you will provide exceptional customer service to guests and ensure their stay with us is memorable.About the RoleThe Customer Service Representative will be responsible for:Providing courteous and efficient service to guestsResponding promptly...
-
Customer Service Representative
3 weeks ago
Singapore KWAASONG SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesPart-Time Service CrewWe are seeking a Customer Service Representative to join our team at KWAASONG SINGAPORE PTE. LTD. as a Part-Time Store Assistant.This role is responsible for supporting daily operations of our bakeshop, including store administration and customer service. Key responsibilities include:Delivering excellent customer...
-
Customer Service Representative
3 days ago
Singapore MCI Career Services Pte Ltd Full timeJob Title: Customer Service RepresentativeSalary: $3,500 per monthAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key...
-
Customer service representative
1 day ago
Singapore This Is An IT Support Group Full timeJob Summary A Customer Service Representative plays a crucial role in maintaining customer satisfaction and fostering positive relationships between a company and its customers. The Customer Service Representative is often the first point of contact for customers, making their role vital in shaping the customer experience and perception of the brand. He/She...