Library Operations Coordinator

4 days ago

Singapore beBeeLibrary Part time $90,744 - $109,665

Job Title: Library Support Specialist

Job Description:
  • Assist with managing backend operations within the library environment.
  • Provide customer service support for walk-in inquiries, including membership registration, account and collection matters, program inquiries, e-resources and e-books.
  • Acknowledge and repair slightly damaged items when patrons insist on borrowing them.
Key Responsibilities:
  • Manage lost and found items, including personal belongings, school/personal books, and valuable items found in the library.
  • Issue collateral for services and handle redemption processes.
  • Monitor branch environment and operations via CCTV for smooth functioning.
Other Back-end Support:
  • Process various backend logistics.
  • Manage key movements for vendors and maintain visitor logs.
  • Handle and acknowledge deliveries.

Required Skills:

  • Troubleshooting
  • Customer Service
  • Ebooks
  • Communication Skills
  • Volunteer Management
  • Catalogues

Benefits:

  • Opportunity to work in a dynamic library environment
  • Chance to develop skills in customer service and troubleshooting
  • Collaborative team environment

Others:

  • Conduct housekeeping checks, including putting up new posters and replacing outdated ones
  • Conduct building checks and report any faults identified

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