Residential Operations Coordinator
7 days ago
About Us:
\We strive to create a world-class campus living environment for our students and faculty, providing them with the ideal space to learn, work, and live.
\As part of our team, you will have the opportunity to develop your skills in customer relationship management, facilities management, and contract administration.
\We are seeking a highly motivated individual with relevant working experience in residential management, customer service, or facilities management.
\Responsibilities:
\- \
- Inspect and maintain OCH-managed spaces and rooms to ensure they meet safety, security, and quality standards.\
- Manage and respond to resident inquiries, feedback, and complaints in a timely and professional manner.\
- Prepare and coordinate maintenance and improvement works, ensuring they are completed efficiently and effectively.\
- Develop and implement strategies to improve resident satisfaction and overall quality of life.\
- Ensure compliance with regulatory requirements, contractual obligations, and company policies.\
- Source and procure goods and services for the housing operations, managing vendor relationships and performance.\
- Oversee and manage key systems, conducting regular audits to ensure accurate records.\
- Develop and maintain effective communication channels with residents, stakeholders, and team members.\
- Perform regular inventory audits and manage asset disposal, maintaining accurate records.\
- Provide administrative support and maintain detailed records for operational and administrative purposes.\
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