Senior Production Support Specialist
7 days ago
As a Production Support Specialist at Unison Consulting Pte Ltd, you will play a critical role in ensuring the smooth operation of our production systems. Your primary responsibility will be to provide technical support and maintenance to our production environment, including troubleshooting, resolving issues, and implementing enhancements.
Key Responsibilities- Technical Support: Provide timely and effective technical support to our production systems, ensuring minimal downtime and optimal performance.
- Issue Resolution: Identify and resolve technical issues in a timely and efficient manner, working closely with cross-functional teams to ensure prompt resolution.
- Enhancements and Changes: Collaborate with the development team to implement enhancements and changes to our production systems, ensuring seamless integration and minimal disruption.
- Knowledge Sharing: Share knowledge and best practices with the team to ensure continuous improvement and knowledge transfer.
- ITIL Process Expertise: Apply ITIL processes and methodologies to ensure efficient and effective incident, problem, and change management.
- Technical Skills: Strong technical skills in Unix scripting, SQL, Oracle, and production support.
- Java and Web Technologies: Knowledge of Java or web technologies is preferred.
- ITIL Process Expertise: Experience in ITIL processes and methodologies.
- Communication Skills: Excellent communication and interpersonal skills to effectively interact with cross-functional teams.
- Opportunity to Work with a Leading Consulting Firm: Join Unison Consulting Pte Ltd, a leading consulting firm in the industry.
- Competitive Salary and Benefits: Enjoy a competitive salary and benefits package.
- Opportunities for Growth and Development: Opportunities for growth and development in a dynamic and fast-paced environment.
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